Sold by: Command Prompt
Experts in Providing Postgres and Open Source support, professional services, custom development, and community leadership. We focus on building relationships founded upon excellence and mutual success.
Overview
Command Prompt can help you with full Postgres support and services in the AWS ecosystem with a Service Level Agreement (“SLA”). We are the oldest dedicated Postgres provider in the AWS Partner Network with over 23 years of providing Tier 4 Postgres® services and support. Command Prompt understands how to pick the right solution for your workload so that you aren’t spending valuable time and resources maintaining proprietary databases.
Need enterprise class database support or services? Command Prompt provides professional support for all your needs in the Amazon ecosystem.Our team of experts can help you with your architectural design, migration strategy, and backup and recovery, as well as monitoring and performance tuning to ensure your environment runs optimally.
The Command Prompt team works closely with and enables clients and partners of all sizes to deliver success in AWS EC2 and RDS for PostgreSQL, as well as Amazon Aurora. Our integrated solutions increase performance and reduce costs for our clients.
Command Prompt's Standard SLA includes Remote DBA and Sysadmin services that reduce your internal costs of management, and enable you to focus on what your business does best.
For every service that we offer, whether custom development, professional services, or support, you will know exactly how much you are paying. You never have to wonder if your services fall under a support contract or are going to be arbitrarily billed as professional services.
Need more hands-on services? The Proactive SLA enables Command Prompt to be your resident Tier 4 expert for any service that we provide. It does not matter what the service is, we are now part of your team. This feature adds proactive and prioritized response to your technical issues.
Want advanced monitoring? With the Advanced SLA, we'll monitor your infrastructure and have that monitoring automatically notify our team, 24/7 of potential maintenance and critical needs. This may be an out of disk space condition, the need to schedule maintenance for database bloat, high IO utilization or to apply a security patch.
We take the burden of management of your infrastructure so you can focus on building your business.
Highlights
- Our SLAs offer expert response 24x7x365 with reduced hourly rates, and immunity to emergency and after hours rates
- Costs are enterprise-wide so you are able to use us for anything, including other tasks such as Linux professional services or custom development
- Monthly billing so you can “pay as you go” rather than pay upfront for services that you may not utilize, with discounted rates for annual pre-paid
Details
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Deployed on AWS
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Pricing
Custom pricing options
Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.
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Support
Vendor support
Command Prompt staff are available during business hours for general inquiries. Established clients can submit support requests by emailing support or reaching out to our project management team. Command Prompt’s team of technical experts are available for support 24x7x365 to address support needs for our SLA clients.
Premium support products have their own specific SLA and terms.
Email sales@commandprompt.com Phone: +1 503 667 4564 Website: