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    IOS Zabbix Managed Monitoring Service

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    Sold by: WolkenHai 
    📡 Fully managed Zabbix monitoring for servers, network, applications, databases and cloud infrastructure. IOS Informatica handles setup, tuning, sustainment and continuous support so customers get proactive incident detection and clear operational visibility. Available with business hours or 24x7 NOC coverage to match each customer's criticality level.

    Overview

    🖥️ IOS Zabbix Managed Monitoring Service provides customers with a complete, professionally operated Zabbix monitoring environment, covering architecture, installation, tuning, configuration and day to day administration. Customers receive dashboards, alerting rules, escalation policies and periodic reports without having to build or maintain in house Zabbix expertise.

    ⚙️ The service covers platform engineering, including server and database administration, security hardening, backups, updates and capacity planning, together with monitoring configuration such as templates, items, triggers, dashboards, integrations and alert tuning.

    🧭 Onboarding follows a defined path, from an initial assessment of the customer's hosts and criticality to platform activation, configuration and continuous improvement of alerts, dashboards and templates. NOC operation is structured in three levels: incident communication and escalation, technical troubleshooting, and deeper analysis, automation and reporting. Governance activities such as periodic reviews, sustainment and vendor coordination, when applicable, complete the operational cycle.

    ☁️ The solution architecture may run on AWS or involve AWS infrastructure, including AWS based hosting for the monitoring platform, data processing and storage for metrics and logs, and security controls that protect the monitored environment. This solution is delivered as a managed service, so customers are not responsible for operating the monitoring platform day to day, gaining predictable operating costs, faster incident response, reduced operational risk and access to specialized Zabbix expertise that lets internal teams focus on strategic projects instead of tool maintenance.

    Highlights

    • 🛠️ End to end management of the Zabbix environment, covering server and database administration, security hardening, backups, capacity planning, template and trigger configuration, dashboards and alert tuning, delivered as a managed service so customers do not need to build or maintain in house Zabbix expertise.
    • 🔎 Continuous Zabbix monitoring backed by a structured NOC operating in 8x5 or 24x7 mode, with incident communication and escalation, technical troubleshooting, and specialized analysis organized into three service levels, so coverage and support prioritization can be matched to each customer's operational criticality.
    • 🛠️ End to end management of the Zabbix environment, covering server and database administration, security hardening, backups, capacity planning, template and trigger configuration, dashboards and alert tuning, delivered as a managed service so customers do not need to build or maintain in house Zabbix expertise.

    Details

    Delivery method

    Deployed on AWS
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    Pricing

    Custom pricing options

    Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.

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    Support

    Vendor support

    IOS Informatica Support:

    • email contato@ios.com.br 
    • phone +55 (61) 3533-0003
    • whatsapp + 55 (61) 99680-2723
    • <www.ios.com.br > Business hours are Monday to Friday, 8am to 5pm BRT. Customers on the 24x7 coverage tier receive continuous incident monitoring and escalation outside these hours as part of the contracted service.