Sold by: Hubtype
Hubtype offers powerful Conversational Apps to transform customer service automation. Improve customer satisfaction with our innovative tools.
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Overview
The only enterprise chatbot platform that goes beyond text-only AI to deliver next-generation automated customer service experiences. With a suite of tools and features, Hubtype allows you to build and deploy both automated and agent-based journeys efficiently, ensuring a seamless integration with your existing tech stack.
Highlights
- Achieve 80% automation accuracy with interactive elements.
- Seamless integration with CRM, helpdesk, and other systems.
- Boost CSAT scores by providing intuitive self-service options.
New
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Cost/12 months |
|---|---|
Hubtype Annual Platform Fee | $0.01 |
Dimensions summary
This listing uses a single pricing dimension: the Hubtype Annual Platform Fee, billed per unit. You buy access to the conversational automation platform through one yearly contract. Pricing scales with the number of units you commit to, so you set the quantity to match your needs. There are no separate tiers or add-on dimensions to combine. The fee covers use of the platform, which automates customer service conversations across messaging and chat channels, blends bots with agent handover, and supports AI-driven responses. You pay one recurring annual amount for the term you commit to.
Top-of-mind questions for buyers
The pricing table lists the fee per unit but does not define what a single unit maps to. The unit measures your committed platform access for the year. Contact Hubtype to confirm how a unit is counted for your specific deployment, since the listing data does not specify this.
You commit to a set number of units for the yearly term at a fixed fee. The platform automates customer service across messaging and chat channels. The listing does not describe automatic overage charges for higher volume. To add capacity mid-term, contact Hubtype about adjusting your committed units.
This is a recurring annual platform fee tied to a contract term. You pay for the year you commit to, with pricing scaling by the number of units selected. There is no usage-based hourly metering in this dimension. The fee covers ongoing platform access for the committed term.
hubtype.com
Helpful?
Vendor refund policy
All fees are non-cancellable and non-refundable except as required by law.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
For support, visit our Help Center at https://help.hubtype.com or contact us through our website at https://www.hubtype.com/contact . Our team is ready to assist you with any inquiries you may have regarding our conversational app. Support email: support@hubtype.com
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Customer reviews
Computer Software
A Chatty Bot for Happy Customers
Reviewed on Dec 10, 2024
Review provided by G2
What do you like best about the product?
Its ability to automate routine customer interactions, freeing up human agents to focus on higher-value tasks.
What do you dislike about the product?
While it excels at automating simple queries, more complex issues might still require human intervention, limiting its full potential for comprehensive customer support.
What problems is the product solving and how is that benefiting you?
Hubtype is a lifesaver for customer service teams it tackles the age old problem of overwhelming customer inquiries by automating simple repetitive tasks it frees up human agents to focus on the more complex nuanced issues that truly require a human touch this means faster response times happier customers and a more efficient overall customer service operation
Real Estate
Review for Hybtype
Reviewed on Sep 22, 2024
Review provided by G2
What do you like best about the product?
Since I stated using Hybtype, It made my work soo easy and I'm able to connect with the customers easy.
What do you dislike about the product?
Few types the services provided are little slow and that is the main concern
What problems is the product solving and how is that benefiting you?
Hubtype is helping me and my business in a really good way by allowing me to easily answer customers quetions without any human intervension.
Direzione I.
Create chatbots for different social media platforms
Reviewed on Sep 20, 2024
Review provided by G2
What do you like best about the product?
Hubtype helps me maintain a more friendly design of communication with customers and relieves my team to do more detailed job. With little coding knowledge, the visual builder allows the creation of unique and appealing conversational paths.
What do you dislike about the product?
As of now, Hubtype has some issues when operating with complicated chatbot strategies. It falls short in proposing more detailed analysis of the particular turned conversation paths or user categories within the chat.
What problems is the product solving and how is that benefiting you?
Hubtype responds to the increasing need for conversational support by providing an accessible alternative for creating chatbots in the most used messaging platforms. This helps me to save time on repetitive questions which I would otherwise need my team to reply to.
kasturima p.
Hubtype- Logistics made easy
Reviewed on Sep 20, 2024
Review provided by G2
What do you like best about the product?
HubType rovides a centralized point for decision-making and management, making it easier to monitor and control processes.
What do you dislike about the product?
HubType centralizese many operations, there’s a risk of overloading or congestion. If demand grows too quickly, it has changes to become a bottleneck.
What problems is the product solving and how is that benefiting you?
In communication networks, it can handle growing traffic without significant structural changes.
Dina s.
The simplest way to support response and digital marketing
Reviewed on Sep 19, 2024
Review provided by G2
What do you like best about the product?
Hubtype is easy to connect, the options it provides are amazing and meet our needs. I like the accuracy of the descriptions and the smooth language that helps in the success of the campaigns and motivating the customers.
What do you dislike about the product?
Hubtype is very intuitive, it gives us the required solution with minimal effort and without any complications.
What problems is the product solving and how is that benefiting you?
Hubtype provided us with the support we needed to be able to enhance the automated response and response services, and also supported our digital messages to enhance their impact.