Sold by: IBM SoftwareÂ
IBM Expertise Connect are monthly subscription based, fixed priced offerings that allow Clients to access an "on-demand" IBM Automation technology SME to advise on best practices and technical assist.
Overview
Our Expertise Connect for our Automation Brand of technologies is a monthly subscription based, fixed priced, part number offering which allows you to access a "just in time" technical consultant who is deep, product focused. Our subject matter experts (SMEs) can assess that your solution is designed, deployed correctly and securely the first time, so that the full features and functions of your IBM software/SaaS solution is effectively leveraged for your production and non-production workloads. Our SMEs bring their knowledge based derived from multiple, cross industry engagements so that you can adopt and scale your IBM Automation solution platform for the long term.
"Are you experiencing these situations and challenges?"*
- My team is new to this product – we need help building our expertise.
- We need day-to-day advice on best practices and any automation recommendations.
- Our environment has been unstable or has slow performance – we need someone to help us fix it and avoid future problems.
- We are releasing frequent application updates.
- We need help mitigating the risk of these deployments.
- Our application is crucial to the success of our business and integration with old and new systems is imperative.
- I want to do the upgrades with my own people, but we could use an expert to help us avoid pitfalls.
IBM Technology Expert Labs monthly subscription based Expertise Connect, allows for a designated Subject Matter Expert (SME) from IBM or a certified IBM Delivery Partner who will:
(i) Bring you their deep skills in the IBM Technology you are requesting Expertise Connect for these IBM Automation but not exclusive to: Cloud Pak for Integration, Event Automation, Sterling Order Management, MQ, etc.
(ii) Build a long-term relationship with you.
(iii) Customize technical advice, guidance and best practices specific to your environment.
(iv) Help your team stay proactive through planning, regular health reviews and optimization situations.
(v) Mitigate risks and improve performance and stability.
(vi) Help you grow proficiency (learning from our best practices) and accelerate business value.
Clients who purchase Expertise Connect for IBM Automation offerings can expect our consultants to:
- Help accelerate your technology adoption
- Mitigate your risks of costly mistakes
- Assist in validating and optimizing your configurations
- Advise on "how to?" for performance turning, scaling, hybrid cloud deployments, automating, monitoring, securing, etc.
- Provide documented best practices patterns and recommendations. etc., etc., and much more based on your needs
Expertise Connect subscription offerings are based on the selected and agreed scope of activities defined in the Service Description. Pricing is based on a monthly subscription basis for a minimum of a 6 month or 12 month term. Please see details in the Service Description for options beyond that of the normal 1/4 of a FTE time allocation.
Value Proposition:
Value Proposition: IDC's research highlights the value organizations achieve through IBM Expertise Connect engagements from having dedicated resources with a deep understanding of their IBM and IT environments. Key results reported by IDC: 341% ROI, 61% more time for proactive/strategic activities, and 77% fewer unplanned outages. Please see full IDC report for details.
Our global subject matter experts will assist you on how to optimize your IBM Automation solution implementation and framework on AWS and on-premises for a hybrid cloud deployment leveraging Red Hat OpenShift. Expertise Connect allows for our SMEs to work towards any integrations required for AWS cloud services such as DBaaS. Clients can discuss customized deployment scenarios via workshops that can be setup by our IBM Technology Expert Labs consultant.
Highlights
- Value Proposition: IDC's research highlights the value organizations achieve through IBM Expertise Connect engagements from having dedicated resources with a deep understanding of their IBM and IT environments. Key results reported by IDC: 341% ROI, 61% more time for proactive/strategic activities, and 77% fewer unplanned outages. Please see full IDC report for details.
- This private offer for our remote delivery professional services VIA AWS is ONLY available at this time in: Australia, Brazil, Canada, France, Germany, Netherlands, Switzerland, UK, and USA.
- Expertise Connect subscription offering is based on the selected and agreed scope of activities defined in the Service Description. Pricing is based on a monthly subscription basis for a minimum of a 6 month or 12 month term. Please see details in the Service Description for options beyond that of the normal 1/4 of a FTE time allocation.
Details
Sold by
Categories
Delivery method
Deployed on AWS
Unlock automation with AI agent solutions
Fast-track AI initiatives with agents, tools, and solutions from AWS Partners.
Pricing
Custom pricing options
Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.
Legal
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Support
Vendor support
Customers may request to book a free briefing (up to 1 hour) by contacting the email below in addition to inquiring for a meeting to discuss any pre-requisites required to perform this professional services offering.
Please reach out for more details: expertlabsecosystem@ibm.comÂ
Software associated with this service
IBM Security Verify Governance
By IBM Software
IBM Security Verify Governance help organizations to automate digital identity and access management, and ensure the right people get the right access to the right resources at the right time, and for the right reasons. It is a fundamental building block of an organizations identity and access management strategy and leads to improving and streamlining business process, facilitating compliance and reduce the risk of unauthorized access.
IBM Verify Identity Access v11
By IBM Security
IBM Verify Identity Access helps you simplify your users' access while more securely adopting web, mobile and cloud technologies.
IBM Instana Observability Self-Hosted
By IBM Software
Deploy a self-hosted solution for instant insights. Instana's agent automates discovery, traces requests, and maps dependencies, ensuring comprehensive observability.
IBM Cloud Pak for AIOps
By IBM Software
Innovate faster, reduce operational cost and transform IT operations (IT Ops) across a changing landscape with an AIOps platform that delivers visibility into performance data and dependencies across environments. Embrace artificial intelligence, machine learning and automation to help IT Ops managers and Site Reliability Engineers (SREs) address incident management and remediation.