Sold by: Text - AI customer service software
AWS Free Tier
AI chatbot platform that learns from your website and docs to automate support, recommend products, and close sales 24/7 across every channel.
Overview
Image
Chat Widget
Image
Integrations
Image
Stories
Image
Templates
Image
Visual Builder
Video
Product video
AI Chatbot That Answers Questions, Recommends Products, and Closes Sales 24/7
ChatBot.com is an AI-powered customer service agent that learns from your website, help center, and product docs to deliver accurate, on-brand responses around the clock. Train it on your business data, deploy it in minutes, and let it handle customer interactions across multiple channels -- all from a single platform.
Trusted by over 35,000 brands, ChatBot.com turns every support conversation into a sales opportunity.
Key Outcomes for Your Business
- Automate customer service instantly - Paste your website URL and ChatBot.com builds a knowledge base within minutes. No coding or developer time required.
- Boost sales with AI-driven recommendations - The AI Agent spots buying signals mid-conversation, recommends relevant products, offers help to hesitating shoppers, and recovers sales that would otherwise be lost.
- Support customers on every channel - Website chat, email, Messenger, SMS, and more. Every conversation lands in one shared inbox so your team and AI agent share the same customer history and context.
- Deliver accurate, context-aware answers - ChatBot.com learns from your website, help center, product docs, and uploaded files to provide responses that match your business.
- Hand off to humans seamlessly - Let the AI handle routine questions while your team focuses on high-value conversations that close deals.
Proven Results
Wembley Stadium earned over $1.5M in eight months using ChatBot.com, reducing non-sales-related calls after implementing the solution. Hairlust deployed ChatBot.com across 13 domains serving 800K+ unique monthly visitors and saved 20% of their communication time.
Customers report that ChatBot.com closes sales with an average order value of $430 and brings in an average of $11,000 per month in extra revenue.
How It Works
Step 1: Create your first AI agent - Set up your AI Agent in ChatBot.com and train it on your business knowledge. Add skills to configure how it responds. Most teams start by sharing a website URL, and the knowledge base builds within minutes.
Step 2: Deploy and watch the first results - Deploy your AI agent and watch it handle chats on its own or alongside your team. Add more knowledge sources as needed to fine-tune its behavior. Most teams start by letting the AI Agent answer the most repetitive questions to reduce backlog.
Step 3: Expand and scale what works - Once you see results, roll out ChatBot.com across more touchpoints and use cases. Add new sources, skills, and communication channels to turn customer service into a scalable growth engine.
Built for Easy Integration
ChatBot.com integrates directly with Shopify and WordPress. For other platforms, simply copy and paste a code snippet to add the chat widget to your site. The platform works alongside features like lead generation campaigns, agent skills, and a shared inbox for live chat and help desk.
Multichannel Communication in One Inbox
Your customers reach out from websites, Messenger, email, SMS, and more. ChatBot.com handles all of these channels from a single inbox inside the Text platform, giving your team full visibility into every customer interaction regardless of where the message originated.
AI Training and Customization
Connect your content sources -- website URLs, help center articles, product documentation, or uploaded files. ChatBot.com scans everything, builds a structured knowledge base, and continuously learns to improve response accuracy. The platform supports compliance configuration so you can add consent mechanisms, link to your Privacy Policy, and fulfill data protection requirements.
What Customers Are Saying
"It changed how I think about support. We're not just solving problems anymore -- we're closing deals while we do it."
"It absorbs the queue with ease, which lets our agents work more calmly and spend more time on real, revenue-impacting issues."
"Strong product that keeps up with customer needs and the ever-changing improvements with technology and AI. I've been a customer for over 8 years and have no plans on changing platforms."
Get started with a 14-day free trial -- no credit card required. Connect your website, customize your AI agent, and go live the same day.
Highlights
- Automate Support and Sales Around the Clock - ChatBot.com learns from your website, help center, and product docs to deliver accurate, on-brand responses 24/7. Paste your URL and the AI builds a knowledge base in minutes with no coding required. Trusted by over 35,000 brands, it turns every support conversation into a sales opportunity with AI-driven product recommendations that recover lost sales.
- Multichannel Communication in One Shared Inbox - Deploy your AI agent across website chat, email, Messenger, SMS, and more. Every conversation lands in a single inbox so your team and AI agent share the same customer history and context. Direct integrations with Shopify and WordPress make deployment simple, and a copy-paste code snippet works for any other platform.
- Proven Revenue Results from Real Customers - Wembley Stadium earned over $1.5M in eight months using ChatBot.com. Hairlust deployed across 13 domains serving 800K+ unique monthly visitors and saved 20% of communication time. Customers report an average order value of $430 and an average of $11,000 per month in extra revenue driven by the AI agent.
Details
Categories
Delivery method
Deployed on AWS
New
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
This product is available free of charge. Free subscriptions have no end date and may be canceled any time.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimensions summary
This listing offers a single pricing dimension: Free. You pay nothing to use it. There are no tiers, instance sizes, or usage add-ons to choose from on AWS Marketplace. Billing is measured in units, but the free dimension carries no charge. You get access to the AI chat bot platform for your website without a commitment term or quantity selection. Because only one option exists, there is no scaling logic or category structure to compare.
Top-of-mind questions for buyers
The Free dimension gives you the AI chat bot platform for your website at no charge. You can build bots without coding, connect the website widget, add knowledge sources, and view performance reports. Usage is measured in units, but the free dimension carries no cost.
No. The Free dimension has no charge, no commitment term, and no quantity to select. You can start building and deploying a chatbot on your website without a credit card. There is only one option, so no tier upgrade or billing threshold applies.
You point the platform at your existing knowledge sources, such as a website URL, help docs, or FAQ pages, and the AI builds its knowledge base. Most teams have a bot live within minutes. You can also take a free video course to learn chatbot design without coding.
www.chatbot.com+1
Helpful?
Vendor refund policy
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
ChatBot.com provides AI-powered customer service software that is designed to be intuitive and easy to set up. The platform includes built-in tools and integrations to help you get started quickly and resolve issues efficiently.
Getting Started and Self-Service Resources:
- The platform features an intuitive interface that does not require a steep learning curve. Most teams can set up their first AI Agent by sharing a website URL, and ChatBot.com builds a knowledge base within minutes.
- A built-in AI chatbot builder allows you to configure your agent, add skills, and customize behavior before launch.
- Frequently Asked Questions and product documentation are available directly on the ChatBot.com website to help with common setup and configuration topics.
Live Support:
- ChatBot.com offers a live chat option powered by LiveChat directly on their website. You can reach the support team by clicking "Chat with us" on the ChatBot.com site for real-time assistance.
- The support team has been described by customers as "very flexible and responsive," working collaboratively to help users get value quickly.
Onboarding and Deployment Assistance:
- Step-by-step guidance is provided for creating your first AI Agent, deploying it across your website and other channels, and scaling across additional touchpoints.
- Direct integrations are available for Shopify and WordPress, requiring no coding or developer time. For other platforms, a simple code snippet can be copied and pasted to add the chat widget.
Multichannel Support:
- ChatBot.com supports website chat, email, Messenger, SMS, and more. All conversations are managed in a single shared inbox so your team and AI agent share the same customer history and context.
For questions about billing, refunds, or account management, please contact the ChatBot.com (support team through the live chat on their website.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Similar products
ServisBOT's Conversational AI Platform helps business users and developers easily accelerate the development of and/or enhance digital self-service AI chatbots for increased customer and employee engagement..
Introducing Generative AI Customer and Employee experience services on Amazon BedRock. Our professional services offering is designed to enhance your business's customer and employee interactions. As AWS Conversational AI Competency partner we are focused on provding proven solutions for improving your enterprise customer and employee experiences. With Amazon Bedrock, we help enterprises access different Generative AI models to optimize customer experiences and streamline internal processes, all within your AWS environment. Achieve greater operational efficiency and customer satisfaction through our proven AI-driven services.
SmartBots - Where good conversations become great customer experiences. Custom enterprise Conversational AI and Generative solutions (Chat and Voice bots) catering to bespoke use-cases
The no-code, conversational analytics platform that enables speed to insights.
Customer reviews
No customer reviews yet
Be the first to review this product . We've partnered with PeerSpot to gather customer feedback. You can share your experience by writing or recording a review, or scheduling a call with a PeerSpot analyst.