Note: This is a contract listing for use with a private offer only. This listing is not meant to be transacted outside of an AWS private offer. To inquire about a Private Offer, please contact us at apn-sales@opswat.com
OPSWAT MetaDefender ICAP Server offers an advanced multi-layer security platform that prevents malicious traffic from infiltrating your AWS Cloud deployment to protect your mission-critical data from deliberate theft or inadvertent leakage and compromise. The solution combines superior malware detection with market-leading threat detection and prevention with multiscanning, broad file-type Deep CDR (Content Disarm and Reconstruction), and vulnerability scanning and reporting of installers, binaries or applications. MetaDefender ICAP offers flexible deployment options via AMI, along with support for containers and Amazon EKS. Integrates in minutes to any ICAP-enabled network appliances, enterprise storage solutions, NGINX ingress controller, or managed file transfer (MFT) solutions.
Highlights
Quickly scan all files with top 30+ antivirus engines to detect over 99% of known malware.
Recursively sanitize 100+ file types with market-leading Deep CDR technology to remove all potential embedded threats.
Easily integrate with any ICAP-enabled network device to scan files before they enter the environment.
Access real-time vendor security and compliance information through their Trust Center powered by Drata or Vanta. Review certifications and security standards before purchase.
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Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
This listing has one pricing dimension: an annual subscription to MetaDefender ICAP Server on Windows, billed under a contract model. You buy access in units, and you set the unit quantity to match your needs. Pricing scales with the number of units you commit to for the year. There are no separate tiers or add-on dimensions to choose from. You deploy the software into your own environment and integrate it with ICAP-enabled network devices to scan files in transit.
Top-of-mind questions for buyers
What counts as one unit for billing purposes?
A unit represents your licensed capacity for the MetaDefender ICAP Server subscription. You set the unit quantity to match your file-scanning volume and the network devices you protect. Contact the vendor to confirm how units map to your specific throughput and device count, since the marketplace listing does not define the exact metric.
How does this annual subscription meter charges compared with usage-based billing?
This is a contract model. You commit to a set number of units for a 12-month term and pay a fixed annual fee. Charges do not vary with the number of files scanned or hours run. This suits continuous, predictable file-inspection workloads rather than short-lived or bursty usage.
Do I deploy this in my own environment, or is scanning handled by the vendor?
You deploy the software into your own environment on Windows. It installs alongside ICAP-enabled devices like web application firewalls, load balancers, and proxies to inspect files in transit. You manage the infrastructure. This differs from a fully managed cloud service where the vendor runs the scanning infrastructure.
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An AMI is a virtual image that provides the information required to launch an instance. Amazon EC2 (Elastic Compute Cloud) instances are virtual servers on which you can run your applications and workloads, offering varying combinations of CPU, memory, storage, and networking resources. You can launch as many instances from as many different AMIs as you need.
Accessing MetaDefender ICAP Server web-based management console:
To access the MetaDefender Core web-based management console for the first time, connect to the IP address of the instance using a browser (e.g. http://localhost:8048). You will then be guided through the setup wizard to configure, license and use the product.
Connecting to MetaDefender ICAP Server AMI Instance console:
Please visit https://www.opswat.com/support/contact-support to contact OPSWAT support, obtain the software and related modules. A license key will be provided by your OPSWAT Sales representative.
NOTE: Pricing displayed in the Pricing Section above is for illustration purposes only and varies depending on customer environment, requirements and other factors. Please contact us at apn-sales@opswat.com for more details.
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AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Endpoint security has improved and remote control now protects devices with swift threat recovery
Reviewed on Oct 13, 2026
Review from a verified AWS customer
What is our primary use case?
My main use case for MetaDefender involves managing endpoints and malware detection and vulnerability assessment. It is an encompassing platform that performs vulnerability assessment, endpoint protection, and malware detection.
We were tasked to protect some endpoints, and they wanted everything to be reported to a particular dashboard, so we had to deploy the agent on each device. The deployment was very seamless, and as an admin, I could do a whole lot of things, such as disable ports, perform DLP, and use many features including Content Disarm and Reconstruction, which is very effective. We also used it on mobile devices.
The main use case was simply protecting the endpoint and being able to do a whole lot of things remotely on those endpoints because the agent is sitting on them. It is very good for remote working, and you can be assured that your devices are protected with MetaDefender.
How has it helped my organization?
MetaDefender has positively impacted my organization by reducing the number of attacks we receive. Most of the attacks we got before we started using MetaDefender were unpremeditated and unplanned. Now, using MetaDefender, we can rest assured that we have excellent endpoint protection, which is more advanced than regular antivirus. This has helped us reduce our expenditures, and our users can work freely without the risk of getting attacked.
The mean time to restore has really gone down. Before MetaDefender, it could take more than an hour depending on the kind of impact, but now, in less than ten minutes, we are back up, which is very good.
What is most valuable?
The best feature MetaDefender offers is Content Disarm and Reconstruction because if there is malware in a particular file and the agent is sitting on it with Content Disarm and Reconstruction enabled, it is going to remove the malware and give you the exact file you need without you even being aware, which is a very good technology.
One of my experiences with Content Disarm and Reconstruction is that I intentionally wrapped a payload into a file and sent it to a particular device on the network to see if this really works. Upon the user clicking it, it was supposed to ransom the user's computer, but it was able to tell the user that this is a malicious file and it would undergo Content Disarm and Reconstruction. Upon clicking, it removed the payload and gave the user the real file beneath the wrapped malware.
Regarding my main use case and how I use MetaDefender, the use of DLP is very important because I work in a setting where you do not want users to exfiltrate your data. Some ports have been shut down, such as USB, and we do not allow external USB devices. DLP helps us to make sure that the USB port will be disabled, and you can also shut down the device if it is stolen. You can run malware detection periodically, and you can configure a lot of policies, which I was able to do using MetaDefender on those devices.
Regarding MetaDefender's AI capabilities, I think the governance and security are good. It is compliant and gives you an overall score of your device to see if it is compliant.
MetaDefender has been dependable for me because if I come into contact with a roadblock, I can ask the AI, and it really helps me twenty-four hours a day, seven days a week.
My impression of the detection rates provided by MetaScan multiscanning is that they are very reliable and can be trusted. While using it, I switched off my Windows Security to see if it would detect threats, and it did, providing recommendations that help you manage your security effectively.
I use adaptive sandbox analysis, which places the file into a sandbox to see its behavior, and it gives me the metric for it. Regarding file-based vulnerability assessment before deployment, it performed a vulnerability scan and provided patches without me having to look for them, and all patches were easily applied from the console screen.
What needs improvement?
I hope that MetaDefender could improve by integrating more advanced features that are not currently available. I understand it is still OPSWAT, but I wish it could be more encompassing.
I would like to see specific advanced features, such as Kiosk, which I have not reviewed but I know OPSWAT has different features apart from MetaDefender that might be more advanced. However, MetaDefender is very good for SMBs and medium-level businesses.
The effectiveness of Deep CDR in reconstructing files safely and without signatures works, but for bigger files, it takes a long time. Sometimes, I have to strike a balance between scanning the file and a user needing it, but I know it does work, especially when using behavioral analysis and sandboxing.
For how long have I used the solution?
I came across MetaDefender during one of my projects where we had to secure some endpoints and needed endpoint protection. It has been about several months ago, and it has been really great so far.
What do I think about the stability of the solution?
MetaDefender is stable and reliable during use. It is very easy to uninstall and off-board, and it protects mobile devices, an area where most other solutions have not been able to perform well.
What do I think about the scalability of the solution?
The scalability of MetaDefender is very good. It scales well as my organization grows, allowing for adjustments as needed, and it does not have a pay-as-you-go pricing plan.
How are customer service and support?
Customer support is very responsive, reaching out to me back in less than ten minutes during their work hours. There is also an AI chatbot that can provide solutions or escalate to the support team if needed. I give their customer support a perfect score of ten out of ten.
Which solution did I use previously and why did I switch?
Previously, we used different solutions such as Qualys and Nessus, and we are currently using ManageEngine to see the features of these products and make a decision. Not that either solution is bad, but we need to choose what is best by trying each of them.
How was the initial setup?
Nothing much is needed for improvements since it was linked with Active Directory, allowing all our computers online to receive the agents. We also used startup scripts to automatically start the deployment when all devices come up, so the deployment was great.
What was our ROI?
I cannot assess the return on investment with MetaDefender since we never invested in it. We only used the trial, and I can answer that once we make a decision on whether to proceed with it.
What's my experience with pricing, setup cost, and licensing?
I started with a thirty-day trial for pricing and setup costs. Right now, we are in the process of comparing ManageEngine and MetaDefender because we are currently using ManageEngine Endpoint Central.
Which other solutions did I evaluate?
Before choosing MetaDefender, I evaluated it against Nessus and Qualys, and now we are using ManageEngine Endpoint Central.
What other advice do I have?
I rate MetaDefender a nine out of ten. I chose nine out of ten because it loses that one point due to the advanced features that are probably not there and also the pricing. We used the trial method first to test the product, and for the job I needed it to cover for the SMEs, it was able to cover all the endpoints and do the job well.
Honestly, I have not reviewed the enhanced reporting and audit visibility features, nor have I tried automating it, but it is something I am planning to do to ease my job as an administrator.
My advice for others looking into using MetaDefender is that it is a great product with a lot of features your organization would need. The policies are easy to control, and navigation is not hard at all. Additionally, it does not take much CPU. My overall rating for MetaDefender is nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Sandeep Parmar
File security has improved as we scan uploads pre-server and block corrupted content
Reviewed on Oct 11, 2026
Review provided by PeerSpot
What is our primary use case?
The main use case for MetaDefender in the project with B****** is to ensure that files are scanned before sending them to the server, where I created a Java-based service that checks for viruses.
In the project with B******, my main use case for MetaDefender is to scan files that use Excel uploads and basic file uploads to prevent any virus infections, so I send the file bytes to MetaDefender APIs and check for viruses.
I do not know much about Deep CDR, as my integration is mostly for scanning viruses, and we just block files that are corrupted or harmful without reconstructing them.
How has it helped my organization?
MetaDefender has positively impacted B****** organization, as their security has increased significantly by scanning all the files in their environment before sending them to the servers.
I cannot share any specific outcomes or benefits that B****** has seen, as that is an internal organization matter.
What is most valuable?
In my experience, the best feature that MetaDefender offers is its perfect documentation, which is critical for API integrations to ensure files are not corrupted or infected with viruses.
I would add that for the dashboard, while I have used it, I am more fascinated about the API. It is good that we can manage users from one console, and I can see the history of uploads and whether the files are corrupted or not.
I think the detection rates provided by MetaDefender through multi-scanning are good, as it stops almost all of the virus files I have uploaded.
MetaDefender effectively blocks the harmful content based on our policies, as this is working perfectly fine for me, though I cannot share specific policies.
What needs improvement?
In my opinion, MetaDefender could improve its async version of their APIs, as the documentation is not that good for the async APIs and can be a bit complex to navigate for integrations.
Regarding needed improvements for MetaDefender, I think the dashboard could benefit from features that allow tracking IPs from where files are coming, which would enable blocking potential attackers.
I reported this issue, and while it is not directly MetaDefender's fault, it highlights a potential area where they could prevent misconfigurations.
For how long have I used the solution?
I have been using MetaDefender for a project with an Indian client named B******, which is a big client, and they have requested us to integrate MetaDefender with their current flow.
What do I think about the stability of the solution?
I think MetaDefender works as expected without major issues, and I faced one, but it was due to the integration provider, OPSWAT.
There was an incident regarding the sending of hardcoded API keys, which caused me to receive unauthorized errors due to the overriding API key issue from OPSWAT.
In my experience, MetaDefender has been stable, as I have not noticed any downtime while my application uses it 24/7.
What do I think about the scalability of the solution?
I do have concerns about scanning larger file sizes, like 400 MB, since we have set a maximum limit of 65 MB, and I would be worried if we were to increase this limit.
How are customer service and support?
I have not had to reach out to MetaDefender for customer support.
Which solution did I use previously and why did I switch?
I did not use a different solution before MetaDefender, as there was no prior solution.
How was the initial setup?
I think my use case with MetaDefender fits into my workflow well, as it is quite easy to integrate, thanks to the thorough documentation, and we took about two or three days to integrate all of MetaDefender's APIs.
What was our ROI?
I have not seen a return on investment regarding time or money, but the implementation of MetaDefender provides an essential security layer that blocks potential threats.
What's my experience with pricing, setup cost, and licensing?
Regarding pricing, setup cost, and licensing, I cannot provide specifics since it falls under B****** and OPSWAT's management, but from my perspective, the per API hit cost is a factor.
Which other solutions did I evaluate?
Before choosing MetaDefender, I did not evaluate other options, as it was a decision made by the higher management, and my role was to integrate it.
What other advice do I have?
I would rate MetaDefender around seven to eight because I have used their file scan feature, though I have not fully explored all their capabilities. I would give it a seven or eight because I have not used all the functionalities provided, and I deduct a point for the async API documentation which could be better.
Regarding MetaDefender's AI capabilities, I believe they manage governance and security policies quite well, especially since B***** is a large and reputable firm.
MetaDefender is deployed on-premises in the organization, and there is also a trial version available on the cloud, but we are currently only using on-premises.
My advice to others looking into using MetaDefender is to read the documentation first before implementing anything. I would rate MetaDefender an eight out of ten overall.
Pradeep Dubey
Centralized endpoint checks have secured global access to sensitive corporate resources
Reviewed on Oct 05, 2026
Review provided by PeerSpot
What is our primary use case?
Before accessing the company's protected resources, it is being scanned through MetaDefender Endpoint, which scans the local operating system and machine before the request actually hits the company's protected resources.
MetaDefender Endpoint has been installed in the Windows operating system machine, and before accessing any protected resource of the company, MetaDefender scans the request and the resources, and it even scans the local machine. If there is any vulnerability or any kind of malware, then it immediately blocks the resource and does not allow access to the protected resource for the company. In this case, it is the company's protected resource, so access is not allowed. It checks the software and checks the various software that is installed in the machine, and if all are acceptable, then only MetaDefender is allowed to access the protected resources.
For companies that are widely distributed and have resources with company employees widely located across the world, it provides a centralized, secure platform before accessing any protected resource. This is a mandatory software that everyone should install in their machine and ensure that it passes all the quality checks, making it a strong platform in terms of security and securing protected resources.
How has it helped my organization?
MetaDefender is fundamentally a security platform. All resources that are company proprietary resources are secured with MetaDefender Endpoint, and this is what was desired at the company level. It is mandatory for each and every resource in the company located across the globe to be scanned by MetaDefender Endpoint before accessing these protected resources.
All employees in the organization are keeping their machines up to date; all software is regularly upgraded. For example, browser versions or other software such as Notepad++ are being upgraded. They are also conducting full Windows scans, meaning they are doing complete security full scans on their machines on a monthly basis because this is set at the organization security policy where it is mandatory to scan the machine once a month. These security policies are implemented, and MetaDefender is valuing these policies and ensuring that all employees are aligning with the security policy.
What is most valuable?
MetaDefender checks all the software and its latest version, and whether the local software that is installed is aligned with the organization policy that is set by the organization security administrator. MetaDefender passes all this information and checks against those policies that are being set and determines whether the installed software is aligned with the organization policy or not. For example, if any deprecated software or any software that has any kind of malware is in the machine, then it immediately highlights and stops accessing those protected resources.
MetaDefender is always on at startup; it must be enabled during startup of the operating system, and when accessing any protected resource, after authorization and authentication, it immediately checks whether the resource being accessed is allowed for access, and it scans all the software. Whether it is a browser version such as Chrome browser, or if it is having a deprecated or older version, or any operating system software such as WinRAR or Notepad++, any software that is deprecated or has an older version, it will immediately flag that as an error and will not allow access to the protected resources.
This is quite helpful in terms of securing resources; it immediately brings those vulnerabilities or incompatibilities in the system to attention. It also provides the feature to check the status of the operating system or machine status immediately. There is an icon at the taskbar; clicking and rechecking the status of MetaDefender Endpoint shows the current status. If all are acceptable, then it will confirm that all is well, and access to the protected resources can proceed. If there is any issue, it will flag that on the screen when rechecking the status.
MetaDefender highlights all the vulnerabilities the moment of accessing the protected resources, so it scans all the files in the system and brings those issues when clicking the recheck button.
It does the auditing of the local machine and maintains awareness of what is occurring on the machine, specifically from the security perspective. If there is any vulnerability or any kind of malware being deployed in the machine, it immediately stops access to those protected resources.
What needs improvement?
If there is any major vulnerability, then it is understood that it should not allow access to the protected resource. However, if the vulnerabilities are not serious and are at the information or warning level, then MetaDefender should allow access to those protected resources. For example, if using an older Chrome browser version, it should not be a significant security issue. Similarly, older version Notepad++ represents low priority issues that MetaDefender could still allow employees to access the protected resources, but currently, MetaDefender treats these small issues as high priority.
MetaDefender will not automatically open the screen and display vulnerabilities unless the recheck button is clicked, which is something that could be improved. The moment the operating system or machine is opened, it should highlight any issues if there are vulnerabilities rather than waiting for the recheck button to be clicked.
The recheck button needs to be clicked every time. Additionally, low priority issues are taken very seriously and considered blockers. For example, outdated browser versions or any software in the machine that does not have the latest version could be considered low priority if the software is not critical.
The full scan takes considerable time; a complete Windows full scan takes almost 12 hours because it has billions of files. The full scan is time-consuming, and if MetaDefender could scan it more quickly and provide results faster, that would be an improvement.
Regarding improvements, low priority software that is highlighted as a blocker could be reworked to still allow the user to access the protected resources. Additionally, MetaDefender could introduce some kind of workflow or user interface which highlights all issues or vulnerabilities in one place rather than requiring clicking the recheck button and navigating through the browser.
For how long have I used the solution?
This product has been in use for two years.
What do I think about the stability of the solution?
MetaDefender is stable, but it brings or highlights items which are low priority, and software upgrades need to occur very frequently because it checks all the minute details in the operating system and system and brings them forward, necessitating software upgrades.
What do I think about the scalability of the solution?
MetaDefender handles the scale well. There are quite a lot of employees, more than 50,000 employees, and all are using it, making it a quite scalable platform.
How are customer service and support?
Customer service has not been contacted yet because it is a quite stable environment and a stable platform. MetaDefender highlights all the issues and even guides how to resolve vulnerabilities, for example, by installing upgraded software or conducting a full scan. It is quite comprehensive in explaining the issues that are currently encountered.
What was our ROI?
MetaDefender Endpoint has provided benefit from its use. The company's resources are fully protected and secured; no unauthorized access can reach the protected resources. All resources are now secured, and MetaDefender Endpoint can be trusted in this area.
What's my experience with pricing, setup cost, and licensing?
The setup and pricing are managed at the organization level, and the security department or the infrastructure department would have better knowledge of costing and pricing.
Which other solutions did I evaluate?
Previously, the authentication and authorization method was using Azure Active Directory, or Azure Entra ID, and now MetaDefender is also used along with Azure AD.
What other advice do I have?
From the security perspective, I would rate it an eight. MetaDefender is on-premises and managed by the company's platform. For any company where resources are widely located across the globe, MetaDefender Endpoint should be considered as one of the security platforms that ensure all protected resources are very much secure.
Sriparna Banerjee
Advanced file sanitization has strengthened threat detection and protects daily content workflows
Reviewed on Oct 04, 2026
Review provided by PeerSpot
What is our primary use case?
My main use case for MetaDefender is for security purposes, as we are a cybersecurity team, and currently we are using it for purposes such as antivirus scanning and other security measures.
In my day-to-day work, we are working with a company called Opswat, and we have devices, so to keep everything clean and clear, we are using MetaDefender as an antivirus firewall. We are inserting this MetaDefender chip for scanning purposes and using it as a firewall as well, but I do not have much knowledge about it because I am in a non-technical role right now.
In terms of using MetaDefender, we are utilizing it for threat detection, multi-scanning, and enterprise security.
How has it helped my organization?
MetaDefender has impacted my organization positively by adding an extra layer of security to our file and content handling process, and through its CDR, it ensures that files are sanitized before they reach our environment, which has improved our security posture.
I have noticed that the confidence and security of file processing have improved, with multi-engine scanning providing threat detection, and the security checks help us identify malicious files before they enter our environment, although I have not yet observed a specific, quantified business impact.
What is most valuable?
In my experience, MetaDefender offers a Deep CDR, and other major strengths include multi-scanning, Tri-tech AI, Adaptive Sandbox, Proactive DLP, and file vulnerability assessment.
Out of those features, I find myself relying on Deep CDR the most because it is one of MetaDefender's key differentiators; it does not depend only on detecting known malware but sanitizes and reconstructs files to prevent potentially malicious content, including zero-day threats, from reaching the environment.
Regarding MetaDefender's AI features, I think it handles data responsibly and keeps things secure by providing protection in multiple layers through malware scanning, threat detection, and content sanitization, which helps organizations manage security risks while maintaining a good balance between security, control, and compliance.
I find MetaDefender's AI capabilities to be reliable and useful as an additional layer of threat detection, with results that have been generally consistent and provide useful insights when analyzing files, though I have not used the AI capabilities long enough to independently measure accuracy.
My impression of the detection rates from MetaDefender's Metascan Multi-scanning has been positive; using multiple scanning engines provides broader coverage and greater confidence that potential threats will not be missed, and while I have not independently measured the detection rate, the results I have seen are consistent and useful for identifying potential malicious files.
I assess Deep CDR as highly effective in reconstructing files safely and without signatures because it focuses on safely reconstructing files rather than relying only on traditional malware signatures, which is particularly valuable for handling unknown or potentially zero-day threats while keeping reconstructed files usable.
I think the file-based vulnerability assessment feature is valuable because it helps identify potential vulnerabilities before files or applications are deployed, providing an additional preventive security layer that helps organizations address risk earlier rather than discovering them post-deployment.
We are using the reporting and audit visibility features to gain better visibility into scanning activities and results, which help provide a clearer record of what has been scanned and the outcomes, aiding in tracking and audit purposes from an operational perspective.
What needs improvement?
One area where MetaDefender could improve is by making the user experience more intuitive, especially for new users, with clear guidance, simpler navigation, and a more detailed explanation of scan results and outcomes, which would enhance the effectiveness for users, while better onboarding and learning resources would help users get familiar with the different features more quickly.
The usability and onboarding are my main concerns, as I do not have much overview on the technical aspects.
For how long have I used the solution?
I have been using MetaDefender for two to three months.
What other advice do I have?
MetaDefender offers strong security capabilities and multiple layers of threat detection, but since I am still relatively new to this platform, I would explore more of its features before giving it a higher rating. Even though MetaDefender provides a strong, multilayered security and is quite useful and comprehensive, the user experience on onboarding and the clarity of scan results could be simpler, especially for new users.
My advice to organizations looking into using MetaDefender is to seek an additional layer of security around file and content handling, as it is a great choice with multi-engine scanning, CDR, and vulnerability assessment capabilities providing good overall coverage. It is important to clearly understand your organization's security requirements and take time to explore the different features and integrations to get the most value from the platform.
I would rate MetaDefender as an eight out of ten.
JaiminDalwadi
Advanced file checks and deep sanitization have prevented threats at the entry point
Reviewed on Sep 14, 2026
Review from a verified AWS customer
What is our primary use case?
MetaDefender prevents organizations from file-borne malware and file-borne threats by preventing threats at the entry point itself.
What is most valuable?
MetaDefender's threat detection ratio is quite high because it uses multiple anti-malware engines. Sanitization helps eliminate typical zero-day threats such as macro-based attacks and script-based attacks.
Deep CDR feature in reconstructing files has provided significant value to customers. When they receive phishing links, dummy QR codes, or embedded actions defined on documents, Deep CDR removes all those potential threats.
MetaDefender supports all expanded file type and archive coverage features, which means most of the 4,000-plus file types are covered. It provides a quite deep scanning process. Archive extraction gives more visibility of the files.
The file-based vulnerability assessment feature is straightforward. When downloading a file from the internet and scanning it, information about known vulnerabilities is provided. It gives advanced information about the vulnerability.
With MetaScan multi-scanning feature, certain web shell attacks can be detected which others cannot. Whether it's 8 anti-malware engines or 20, the detection ratio and rate are quite good.
What needs improvement?
Reporting still requires improvement, but otherwise the solution is excellent. Other areas include centralized management, providing the capability to manage all instances from a single console, centralized reporting, and integration through central management.
For how long have I used the solution?
I started working with MetaDefender in 2021.
What do I think about the stability of the solution?
Uptime is 99.99%, so it is 99% stable and reliable.
What do I think about the scalability of the solution?
Scalability with MetaDefender is very good.
How are customer service and support?
Support is excellent. Technical support from OPSWAT is excellent.
Which solution did I use previously and why did I switch?
We are not working with Trend Micro, also called today Trend AI Vision One, which is hardcore competition. We are purely working on MetaDefender.
How was the initial setup?
Installation for the deployment of MetaDefender is straightforward.
What was our ROI?
Many threats are prevented before entering the organization with MetaDefender. It definitely saves more effort for the SOC team if threats are being eliminated at the entry point itself, allowing them to focus more on other things.
What's my experience with pricing, setup cost, and licensing?
MetaDefender is affordable. It is flexible, and pricing-wise there are no concerns with this solution.
Which other solutions did I evaluate?
When comparing MetaDefender to other solutions, I compare it to Trend Micro, Broadcom, and Check Point for email.
What other advice do I have?
MetaDefender is leading with respect to competitors as an all-in-one platform because no other tool has all the platform built-in.
For example, MetaDefender cannot identify the source itself, but if a file is scanned, the complete detail of the scanning can be seen.
If someone modifies a policy, adaptive sandbox analysis takes a little bit of time, but it gives accuracy up to 99%.
Continuous improvement that OPSWAT is doing with enhancements made to policy orchestration and to engine parallelization demonstrates that OPSWAT is adapting.
I rate this solution a 10.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?