Sold by: Guidehouse, Inc.Â
Build a strong foundation for your Amazon Connect contact center with implementation services from CloudHesive and Guidehouse.
Overview
Guidehouse and CloudHesive's ConnectPath Implementation Services provides end-to-end deployment and configuration of Amazon Connect contact centers. Our expert team combines Guidehouse's strategic consulting methodology with CloudHesive's technical expertise to guide you through the entire implementation process from initial design to go-live, ensuring a seamless transition to your new cloud-based contact center solution while maintaining business continuity.
Highlights
- Complete solution design and implementation leveraging Guidehouse's business transformation expertise and CloudHesive's technical capabilities for custom contact flows, queue configuration, and system integration
- Comprehensive training program developed by Guidehouse's change management experts and CloudHesive's technical specialists for agents and administrators
- Full go-live support with post-implementation monitoring, combining Guidehouse's strategic oversight with CloudHesive's technical expertise to ensure operational success
Details
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Delivery method
Deployed on AWS
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Pricing
Custom pricing options
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Support
Vendor support
For support or information contact cciccolone@guidehouse.comÂ