Sold by: InterVision
A secure, no-risk entry point into cloud-based CCaaS, providing a hands-on trial of voice contact center capabilities powered by Amazon Connect.
Overview
ConnectIV CX Lite offers a fast, low-lift way to explore the power of Amazon Connect with essential features and expert guidance. In just three days, launch a secure, voice-enabled contact center with intuitive routing, built-in analytics, and the core tools needed to test real workflows and agent experiences—without disrupting your existing environment.
This 60-day free* trial provides teams hands-on experience, real usage data, and the clarity to build internal buy-in. As a scaled-down version of InterVision’s complete ConnectIV CX platform, ConnectIV CX Lite offers a smart, low-risk path from testing to transformation.
Key Features in the Free Trial
- Up to 200 agent seats
- Up to 5 phone numbers (PSTN) for inbound and outbound voice
- Touch-tone IVR (DTMF) with up to 3 submenu levels
- After-hours call handling: voicemail, transfer, or closed greeting
- Call recording with PII redaction
- Real-time and historical call analytics
- Amazon Contact Lens: transcription, sentiment analysis, and call categorization
- Dial-by-name and dial-by-extension auto-attendants
- 3-party conferencing and call transfers
- Caller PIN verification to reduce spam and robocalls
- Multi-language support (English and Spanish)
Usage Instructions Request the private offer, and an InterVision specialist will contact your team to initiate the three-day deployment process. The trial instance will be provisioned using Amazon Connect and preconfigured with core voice features to help you begin evaluating functionality right away.
Highlights
- Be live in just 3 business days with a 60-day free trial to test core contact center functionality without disrupting existing systems.
- Explore real-world workflows, agent tools, and customer interactions using real data and insights to support modernization efforts.
- Experience the future of CCaaS, backed by InterVision’s expertise for seamless implementation and growth.
Details
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Fast-track AI initiatives with agents, tools, and solutions from AWS Partners.
Pricing
Custom pricing options
Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.
Legal
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Support
Vendor support
ConnectIV CX Lite offers setup assistance, user guidance, and troubleshooting throughout the 60-day trial to ensure a smooth evaluation experience. As a trusted AWS Premier Tier Services Partner, our customers benefit from our deep expertise in supporting or managing their Amazon Connect infrastructure. Please contact AWSmarketplace@intervision.com for more information.