Sold by: Darktrace
Darktrace Managed Detection and Response is a wrap-around
service that allows your team to focus on security outcomes
rather than managing the tool day-to-day. Our global SOC
triages, investigates and can escalate response actions on the
highest-priority alerts in your Darktrace environment (across
network, cloud, OT, endpoints and SaaS applications), buying
your team precious time to coordinate a remediation plan
while the threat is contained.
Alongside 24/7 SOC support
using a follow-the-sun model, our analysts are available for
queries round-the-clock, as well as regular review sessions to
ensure your operational excellence. You will also receive monthly
reports from our SOC, tracking the performance of your
products, contextualized against insights into the wider
threat landscape.
Overview
Darktrace Managed Detection and Response is a wrap-around service that allows your team to focus on security outcomes rather than managing the tool day-to-day. Our global SOC triages, investigates and can escalate response actions on the highest-priority alerts in your Darktrace environment (across network, cloud, OT, endpoints and SaaS applications), buying your team precious time to coordinate a remediation plan while the threat is contained. Alongside 24/7 SOC support using a follow-the-sun model, our analysts are available for queries round-the-clock, as well as regular review sessions to ensure your operational excellence. You will also receive monthly reports from our SOC, tracking the performance of your products, contextualized against insights into the wider threat landscape.
Highlights
- Security Operations Support With 24 by 7 access to world-class analysts, your security team can send unlimited queries if they need assistance during live threat investigations or even during day to day operations. Draw on Darktrace expert guidance to work through a problem, ensuring you benefit from their advanced product knowledge and wealth of threat hunting experience.
- Operational Efficiency Reports Twice a year, our analysts will review your deployment and deliver a report outlining your detection and response trends and AI Analyst alerts, high-hitting devices, and how your deployment is alerting in relation to defined attack phases. The report will provide consultancy insight with objectives and recommendations for optimizing and tuning your deployment for operational efficiency, and recommendations to improve your cyber security hygiene and posture.
- Quarterly Analyst Darktrace Managed Detection and Response Review Following on from the recommendations in your Operational Efficiency Report, one of our analysts will meet with you quarterly to ensure you are reaching the full capabilities of your Darktrace deployment. As an external expert in the tool, they offer best practice and tailored advice on streamlining your workflows, prioritizing alerts, model optimization, potential integrations, threat hunting and developing custom use cases
Details
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Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Custom Offer | Reach out to Darktrace representative for a custom offer | $1.00 |
Dimensions summary
This listing uses a single custom-offer pricing option. You do not select from preset tiers or fixed quantities. Instead, you contact a Darktrace representative to receive a quote scoped to your environment. Pricing is set by that private offer and billed under a contract. The Managed Detection & Response service covers monitoring and investigation across network, cloud, SaaS, and OT, so the quote reflects the scope you agree on. Because the offer is tailored, the final price and units depend on your negotiated agreement rather than published rates.
Top-of-mind questions for buyers
The quote reflects the scope you agree on. This managed service monitors and investigates alerts across network, cloud, SaaS, and OT environments. The wider the environment covered and the level of expert support you need, the more your negotiated agreement will reflect. A Darktrace representative scopes the offer to your setup.
You get 24/7 monitoring and investigation of alerts by Darktrace analysts across network, cloud, SaaS, and OT. Analysts use Cyber AI Analyst to triage and prioritize threats, then guide your team on response actions. The service supports rapid response to critical alerts across your environment.
The price is set by your private custom offer and billed under a contract. It is not metered by usage or fixed quantities. If your environment grows, the change to your cost depends on the terms you negotiate. Contact a Darktrace representative to adjust or scope a new agreement.
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Vendor refund policy
Per Section 7.1 of the Darktrace Master Services Agreement: https://darktrace.com/legal/master-services-agreement
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
Customer Portal support tickets and Phone support +44 (0)8081 893465
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Similar products
Darktrace Managed Detection and Response is a wrap-around
service that allows your team to focus on security outcomes
rather than managing the tool day-to-day. Our global SOC
triages, investigates and can escalate response actions on the
highest-priority alerts in your Darktrace environment (across
network, cloud, OT, endpoints and SaaS applications), buying
your team precious time to coordinate a remediation plan
while the threat is contained.
Alongside 24/7 SOC support
using a follow-the-sun model, our analysts are available for
queries round-the-clock, as well as regular review sessions to
ensure your operational excellence. You will also receive monthly
reports from our SOC, tracking the performance of your
products, contextualized against insights into the wider
threat landscape.
Darktrace is a global leader in AI for cybersecurity that keeps organizations ahead of the changing threat landscape every day. Founded in 2013 in Cambridge, UK, Darktrace provides the essential cybersecurity platform to protect organizations from unknown threats using AI that learns from each business in real-time. Darktraces platform and services are supported by 2,300 employees who protect nearly 10,000 customers globally. To learn more, visit http://www.darktrace.com.
Darktrace is a global leader in AI for cybersecurity that keeps organizations ahead of the changing threat landscape every day. Founded in 2013 in Cambridge, UK, Darktrace provides the essential cybersecurity platform to protect organizations from unknown threats using AI that learns from each business in real-time. Darktraces platform and services are supported by 2,300 employees who protect nearly 10,000 customers globally.
Darktrace (DARK.L), a global leader in cybersecurity artificial intelligence, is on a mission to free the world of cyber disruption. Its technology continuously learns and updates its knowledge of 'you' for an organization and applies that understanding to help transform security operations and improve cyber resilience. Breakthrough innovations from its R&D Centers have resulted in more than 175 patent applications filed. Darktrace employs 2,300+ people around the world and protects over 9,400 organizations globally from known, unknown and novel cyber-threats.
Darktrace Managed Detection and Response is a wrap-around
service that allows your team to focus on security outcomes
rather than managing the tool day-to-day. Our global SOC
triages, investigates and can escalate response actions on the
highest-priority alerts in your Darktrace environment (across
network, cloud, OT, endpoints and SaaS applications), buying
your team precious time to coordinate a remediation plan
while the threat is contained.
Alongside 24/7 SOC support
using a follow-the-sun model, our analysts are available for
queries round-the-clock, as well as regular review sessions to
ensure your operational excellence. You will also receive monthly
reports from our SOC, tracking the performance of your
products, contextualized against insights into the wider
threat landscape.
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