Sold by: Loxon
Deployed on AWS
The next-generation Collection System by Loxon is a business solution designed to support financial institutions with personalised collection strategies and strengthened customer relationships.
Overview
The next-generation Collection System by Loxon is a cloud-native business solution based on Software as a Service model, that has been designed to help financial institutions manage delinquencies and maximize recoveries through personalized strategies empowered by state-of-the-art AI. It focuses on omnichannel communication and self-service payment methods, enabling institutions to build stronger relationships with their customers, ultimately leading to improved profitability and a better financial return.
It helps banks, neobanks, and enterprises revolutionise their debt collection processes. It enables financial institutions to streamline their collection activities by increasing efficiency, improving customer experience with data-driven decisions through machine learning, and providing scalability and integration with core systems.
Understand how SaaS collection system by Loxon is supporting financial institutions
Banks: The collection system by Loxon supports banks in transforming debt collection into a positive customer experience, boosting the efficiency of operational workflows, helping to create a more productive working environment by delivering cutting-edge technological innovations
Neobanks: It uses the latest modern technologies to bring breakthrough digital collection systems. It is designed for neo-banks to support and secure their competitive edge for the future.
Non-banks: The SaaS solution by Loxon brings the latest industry expertise to a wide range of businesses including mortgage providers, P2P platforms, SME lenders, leasing companies, and utilities.
The debt collection solution by Loxon provides financial institutions with state-of-the-art technology and strategies to seamlessly manage every stage of the debt collection process. From the initial pre-collection phase to the complex late stage and legal processes, Loxon supports financial institutions with precision and efficiency. Using advanced data analytics powered by machine learning and AI, the collection system personalises communications with debtors and engages them through their preferred channels.
Pre-collection: The next-generation Collection System by Loxon has cutting-edge data analysis and segmentation capabilities that drive the pre-collection process, strengthening its modern collection solution. By detecting potential delinquencies, it allows for proactive communication with customers via email, SMS and automated reminders, improving the overall effectiveness of debt management.
Early stage: The next-generation collection system by Loxon can immediately address delinquent accounts in the early stages of collection. It focuses on personalised communication strategies with a customer-centric approach. It uses optichannel approach to engage debtors on their preferred communication channel. It can send personalised SMS messages, emails and push notifications through the self-service application that suits the needs of the debtor. The solution offers a personalised touch and builds stronger relationships with debtors while increasing recovery rates. Risks can be minimised, leading to better collection results.
Late and legal: Excellent results can be achieved with debt collection solution by Loxon. It streamlines the entire Late and Legal workflow, automating repetitive tasks and fostering seamless collaboration. It provides intelligent task management, follow-up reminders, and real-time portfolio tracking, enabling efficiency and maximising profitability.
The next-generation Collection System by Loxon adapts the latest technologies to create a seamless collection experience for debtors, while focusing on maximising collection rates. The self-service application delivers on this commitment to improve the customer experience through technological innovation.
It offers a web application that focuses on the customer experience and enables easy access to financial information. Using an intuitive, cloud-based dashboard, debtors can easily manage and control their financial health.
They can monitor financial balances and transaction history in real time and set up personalised payment plans and debt restructuring requests within the application. Debtors can receive personalised payment plans via push notifications, and if they have questions, they can interact with agents in almost real time with 24/7 access for personalised support.
Explore the full potential of the next-generation SaaS Collection System from Loxon by visiting our business solutions page: https://www.loxon.eu/solutions/collection/saas/
For custom pricing, a tailored End User License Agreement (EULA), or a private offer contract, please contact Loxon at info@loxon.eu for a private offer. For all contracts over 30000 customers, please contact Loxon for a private offer at info@loxon.eu .
Highlights
- Connection enhances the customer experience: The next-generation Collection System by Loxon integrates cutting-edge technologies such as self-service applications that are revolutionising the debt collection process. Real-time notifications keep debtors informed of their financial health while providing the benefits of web application and push notification. In addition, it offers a built-in chat option for immediate assistance and 24/7 availability, enhancing the overall customer experience.
- Optimise debt collection with AI intelligence: Using the power of artificial intelligence and machine learning, our system maximises the debt collection process. Its AI capabilities provide predictive insights and predefined strategies, delivering a data-driven approach for maximum results. Experience real-time data access, the simplicity of a SaaS solution, and seamless plug-and-gain integration.
- Standard API connection helps fast implementation: Seamless integration is enabled through standard APIs and an API builder, while adaptive workspaces offer flexibility for various collection roles. Empowering negotiations with extensive PTP and restructuring capabilities, it also proactively prevents delinquency through early hardship detection and behavioral data analytics.
Details
New
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/month |
|---|---|---|
TIER 1 | Up to 3000 customers under collection | $4,500.00 |
TIER 2 | 3001-6000 customers under collection | $5,500.00 |
TIER 3 | 6001-10000 customers under collection | $7,500.00 |
TIER 4 | 10001-15000 customers under collection | $12,000.00 |
TIER 5 | 15001-20000 customers under collection | $16,500.00 |
TIER 6 | 20001-25000 customers under collection | $20,500.00 |
TIER 7 | 25001-30000 customers under collection | $24,500.00 |
Dimensions summary
You buy this collection system under a contract, priced by the number of customers under collection. The seven tiers form a scale based on your customer volume. Tier 1 covers up to 3,000 customers. Each higher tier raises the ceiling by set bands: Tier 2 spans 3,001-6,000, Tier 3 up to 10,000, Tier 4 up to 15,000, Tier 5 up to 20,000, Tier 6 up to 25,000, and Tier 7 up to 30,000. You pick the tier that fits your active collection caseload. Larger customer counts move you into a higher tier.
Top-of-mind questions for buyers
A customer under collection is an active account in your collection caseload managed by the system. Each delinquent or monitored account counts as one. Your tier reflects the total count in your active portfolio, from pre-collection through late and legal stages.
Each tier sets a customer-count ceiling. Crossing a ceiling moves you into the next tier band. The marketplace listing does not state whether this transition is automatic or requires a new contract selection. Contact the vendor to confirm how mid-term growth is handled.
The system supports pre-collection, early collection, and late and legal stages within one solution. Your tier is based on total customers under collection, not on stage. All active accounts across these stages count toward your tier band.
www.loxon.eu
Helpful?
Vendor refund policy
See EULA.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
We can provide different levels of support for the product based on an individual agreement.
The exact content of the support and the levels of the support are recorded in the Service Level Agreement (SLA). The SLA is part of the contract between the service provider and the customer and clearly defines the expectations and responsibilities of both parties. The SLA includes the metrics that define the service (service-uptime, availability period, etc.), as well as the response time and resolution time to solve the problems. Regarding the support channels, we basically provide access to our ticket management system for our customers, but we are flexible to our customers needs in terms of support channels and availability.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Similar products
Loxon Early Warning System (EWS) is an AI- and analytics-driven solution that enables banks to proactively identify, assess and act on potential credit risks across their portfolios. Supporting both traditional and Islamic banking operations, it provides predictive insights, risk classification and workflow automation to enhance portfolio quality and profitability.
Loxon Early Warning System (EWS) is an AI- and analytics-driven solution that enables banks to proactively identify, assess and act on potential credit risks across their portfolios. Supporting both traditional and Islamic banking operations, it provides predictive insights, risk classification and workflow automation to enhance portfolio quality and profitability.
Customer reviews
No customer reviews yet
Be the first to review this product . We've partnered with PeerSpot to gather customer feedback. You can share your experience by writing or recording a review, or scheduling a call with a PeerSpot analyst.