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    iTop

     Info
    Deployed on AWS
    AWS Free Tier
    This product has charges associated with it for seller support. iTop is an open source IT Service Management and Configuration Management Database solution.

    Overview

    iTop on Ubuntu 24.04 with maintenance support by bCloud. This is a repackaged open source software product wherein additional charges apply for support. It is designed to help organizations efficiently manage their IT infrastructure, streamline service delivery, and enhance overall IT operations. iTop provides a centralized platform for tracking and managing assets, incidents, changes, and service requests, making it a valuable tool for IT teams and service providers.

    Highlights

    • iTop offers a robust CMDB that allows organizations to maintain a complete inventory of their IT assets, including servers, workstations, network devices, and applications.
    • With built in ITSM capabilities, iTop supports incident, problem, change, and service request management.
    • iTop is highly customizable, allowing organizations to adapt it to their specific processes and workflows.

    Details

    Delivery method

    Delivery option
    64-bit (x86) Amazon Machine Image (AMI)

    Latest version

    Operating system
    Ubuntu 24.04

    Deployed on AWS

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    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Pricing is based on actual usage, with charges varying according to how much you consume. Subscriptions have no end date and may be canceled any time.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    Usage costs (21)

     Info
    Dimension
    Cost/hour
    m4.large
    Recommended
    $0.08
    t3.micro
    AWS Free Tier
    $0.08
    t2.micro
    AWS Free Tier
    $0.001
    c5.large
    $0.08
    c4.large
    $0.08
    m3.medium
    $0.08
    c3.large
    $0.08
    t3.small
    $0.08
    t2.small
    $0.08
    m5.large
    $0.08

    Vendor refund policy

    No refund

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

     Info

    Delivery details

    64-bit (x86) Amazon Machine Image (AMI)

    Amazon Machine Image (AMI)

    An AMI is a virtual image that provides the information required to launch an instance. Amazon EC2 (Elastic Compute Cloud) instances are virtual servers on which you can run your applications and workloads, offering varying combinations of CPU, memory, storage, and networking resources. You can launch as many instances from as many different AMIs as you need.

    Version release notes

    Packaged with latest updates as of Mar/2025

    Additional details

    Usage instructions

    Connect your instance via SSH, the username is ubuntu. More info on SSH: https://docs.aws.amazon.com/AWSEC2/latest/UserGuide/AccessingInstancesLinux.html  - Run the following commands: #sudo su #sudo apt update Hit on browser - http://public-ip  Use Database Details as below: Database name: itop Database user: itop Database Password: Enter_Instance_ID

    Support

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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