Sold by: XAPP AI
Build and manage conversational virtual assistants
Overview
Optimal Conversation™ Studio is an automated knowledge curation cloud service for developing and managing enterprise virtual assistants. OC Studio provides a machine teaching workflow that complements Amazon Lex and Amazon Kendra to enable enterprises to build and manage omni-channel conversational experiences that feel natural and delight customers.
*Pricing discounts for customers in the non-profit, education, and public sector industries. Please call for details
Highlights
- Build better conversational models faster
- No Code and Code features
Details
Sold by
Delivery method
Deployed on AWS
New
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/month |
|---|---|---|
Bronze Lite | Search Only | 20k Unique Sessions & 2k Doc Crawls / month | $1,200.00 |
Bronze | Chat & SMS Only | 20k Unique Sessions & 2k Doc Crawls / month | $2,400.00 |
Silver | Search / Chat / SMS | 30k Unique Sessions & 2k Doc Crawls / month | $3,600.00 |
Gold | Search / Chat / SMS | 100k Unique Sessions & 4k Doc Crawls / month | $6,000.00 |
Bronze - Search | Intelligent Search with 1,000 Sessions / month | $500.00 |
Bronze - Web Chat | Web Chat with 1,000 Sessions / month | $500.00 |
Bronze - Bundle | Search & Chat with 1,000 Sessions / month | $600.00 |
Silver - Search | Intelligent Search with 2,500 Sessions / month | $700.00 |
Silver - Chat | Web Chat with 2,500 Sessions / month | $700.00 |
Silver - Bundle | Search & Chat with 3,700 Sessions / month | $825.00 |
Dimensions summary
You buy this platform through a contract with fixed monthly usage allowances. Two structures apply. The named packages (Bronze Lite, Bronze, Silver, Gold) bundle a session limit with monthly document crawls, and they differ by channel: Search only, Chat and SMS only, or all three combined. The tier level sets the session and crawl volume. Separate metered units (Bronze, Silver, Gold) sell smaller session blocks by channel: Intelligent Search, Web Chat, or a Search-and-Chat bundle. Each higher unit level raises the included monthly sessions. You pick the channel mix and session volume that match your needs.
Top-of-mind questions for buyers
A session is one unique interaction with the platform in a month, whether through search, web chat, or SMS. The named packages count unique sessions against a monthly cap. The metered units sell fixed session blocks per month by channel. Sessions reset each month and do not carry over.
A document crawl indexes a page or file so the AI can search and answer from it. Only the named packages (Bronze Lite, Bronze, Silver, Gold) include monthly crawl allowances, ranging from 2,000 to 4,000. The separate metered Search, Chat, and Bundle units meter sessions only, without a stated crawl allowance.
The named packages bundle a large session cap plus document crawls in one fixed monthly allowance. The metered units sell smaller session blocks (1,000 to 10,000) by channel, letting you size search, chat, or a combined bundle independently. Choose packages for all-in coverage or units for granular session sizing.
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No Refunds
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Email support@xapp.ai
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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