Sold by: Flexa CloudÂ
Implement an AI system that can categorize and prioritize incoming customer service incidents, suggest potential solutions based on historical data, and automate parts of the resolution process to improve response times and efficiency.
Overview
Incident management and
resolution
Flexa, with over 15 years of expertise in AI and Cloud, delivers this solution to create measurable business impact.
Our platform runs directly in the customer’s AWS account, ensuring scalability, compliance, and full ownership.
Benefits
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Implement an AI system that can categorize and prioritize incoming customer service incidents, suggest potential solutions based on historical data, and automate parts of the resolution process to improve response times and efficiency.
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Designed to reduce costs, accelerate processes, and enhance customer and employee experiences.
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Scalable and secure, aligned with enterprise-grade requirements.
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Strategic implementation with continuous improvement.
How We Deliver
The Flexa solution is powered by Amazon Bedrock and Amazon SageMaker, enabling robust, scalable, and intelligent automation tailored to this use case.
Highlights
- Runs directly in the customer’s AWS account for full ownership and compliance
- Powered by Amazon Bedrock and Amazon SageMaker for scalable and intelligent automation
- 15+ years of Flexa expertise delivering enterprise AI and Cloud solutions
Details
Sold by
Delivery method
Deployed on AWS
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Pricing
Custom pricing options
Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.
Legal
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