Know Your Customer Questionnaire

KYC (Know Your Customer) is a deeply complex requirement of all financial institutions. The demands of this process are a moving target with shifting regulations, all the while under threat of heavy fines and diminished customer reputation.

A central obligation is to gather customer information from your clientele to ensure that bad actors are identified early in the process. These forms can be convoluted and typically need to be maintained by your developers, which is an expensive undertaking.

To accelerate your ability to both implement and manage your various KYC Questionnaires, Macedon has introduced the KYCQ module. Embedding this tool in your onboarding, recertification, and other processes will drastically reduce your time to delivery on new questionnaire types, variable changes by product, and adjustments for regulatory change.

Our solution will free up large quantities of development time typically dedicated to maintaining KYC tools by empowering your non-technical users to keep your data collection up to date. It will improve customer experience by using simple conditional logic to limit the quantity of questions asked. Most importantly, the solution will enable your business to quickly respond to regulatory changes.