Generative AI Shopping Assistant

What we do:

Our Generative AI Shopping Assistant helps customers find what they need quickly and efficiently. Starting with text-based interactions as the foundation, it can support optional upgrades like image-based recommendations and voice search for more dynamic shopping experiences. Whether through a conversational chatbot or a streamlined search bar, the assistant adapts to your platform to deliver accurate and relevant product suggestions.

What you get:

· A flexible AI solution tailored to your eCommerce needs.

· Reliable text-based support, with options to add multi-modal capabilities like image and voice.

· Integration into either a chatbot or a direct search bar experience.

· Improved user satisfaction and product Click-Through-Rates through relevant and personalized product recommendations.

Integration of AWS Services: SoftServe Generative AI Shopping Assistant leverages a variety of AWS services to enhance its functionality and scalability:

• Amazon Bedrock: Access to foundation models for generative AI capabilities, supporting text-based and multi-modal interactions.

• Claude v3: Handles natural language understanding and conversational AI needs.

• Amazon SageMaker: Fine-tunes and deploys AI models to meet specific personalization and recommendation needs.

• Amazon OpenSearch Serverless: Supports advanced search capabilities, ensuring fast and scalable query responses.

• AWS Glue: Integrates and manages data pipelines across product catalogs, inventory systems, and real-time data sources.

• Amazon DynamoDB: Stores and manages real-time session data and contextual user information.

• AWS Hosting Environment: Includes RDS for structured data, CloudWatch for monitoring, App Runner for application hosting, API Gateway for API management, and Lambda Functions for event-driven serverless logic.