AI platform for insurance carriers and defense firms that processes bodily injury claims with 99.8% extraction accuracy, delivering summaries and risk insights in seconds.
ClaimLens™ : Agentic AI Workflow for Bodily Injury Claim Data Processing
ClaimLens™ by DocLens.ai is a purpose-built Agentic AI platform that transforms how insurance carriers and defense law firms process complex bodily injury claims. By ingesting unstructured claim documents and applying deep domain intelligence, ClaimLens™ delivers rapid, consistent, and accurate data identification across General Liability, Auto, Workers' Compensation, and Medical Professional Liability claims throughout the United States.
What You Can Achieve with ClaimLens™
Accelerate claim review cycles with AI-driven search that pinpoints specific data points within large, complex claim files
Generate comprehensive outputs including detailed reports, demand packet summaries, and medical record and claim summaries
Receive data-driven next-action recommendations tailored to the specific risk signals identified in each claim and your team's selected resolution path
Summarize claim data across timelines and severity categories for faster decision-making
Reinforce training and supplement experience with a Patent Pending dynamic next-action recommender that supports proactive claim management
How ClaimLens™ Works
ClaimLens™ provides an end-to-end workflow accessible via web application and API, built on three core components:
Comprehensive Search - Accurately identify and extract data points related to risk across complex liability claims, including venue, involved attorneys, and hundreds of claim characteristics covering injuries, liability, and potential social inflation indicators.
Intelligent Summarization - Organize and summarize claim-related data over timelines and by severity categories, enabling teams to quickly understand the full picture.
Next-Action Recommendations - A Patent Pending recommender generates suggested actions based on identified data signals, supporting proactive and consistent claim handling.
Pricing and Getting Started
ClaimLens™ uses per-claim pricing up to a threshold number of pages. For large document claims that exceed the threshold, overage is charged on a per-page-exceeded basis. Monthly budgets are provided to help you manage spend.
Onboarding is low-code/no-code with three integration options: AWS SES, API, and UI. For UI and AWS SES, you can go from subscription to first claim processed instantaneously. API-based connections take up to one week to configure. Live demos and a free trial are available so you can test ClaimLens™ in your own environment. Watch a product demo at https://youtu.be/8uVAMP1gcZc or email info@doclens.ai to book a guided walkthrough.
Built on AWS with Enterprise-Grade Architecture
ClaimLens™ leverages a robust AWS-native architecture including Amazon Bedrock for LLM inference (Anthropic Claude and AWS Nova), Amazon Textract for extraction, AWS Comprehend Medical, and Amazon OpenSearch. Documents are stored in Amazon S3, with AWS Lambda and SQS orchestrating processing workflows. The platform supports multiple file formats including .pdf, .docx, .xlsx, .pptx, .msg, .eml, .wav, and .zip, with capabilities for handwriting detection, structured table and form extraction, and oversized document auto-splitting.
Third-party data validation is performed against curated sources including Official Disability Guidelines and court data repositories to ensure current and relevant risk signals and data ratings.
Why ClaimLens™ Stands Apart
Standout Accuracy - 99.8% extraction accuracy and 90%+ comprehension accuracy, purpose-built for bodily injury claims. 2025 results exceeded 95% accuracy across 500,000+ pages per year as measured by human quality check validation. Reduced false positives, high recall, and reduced hallucinations.
Highlights
Standout accuracy that reduces false positives and hallucinations - 99.8% extraction accuracy and 90%+ comprehension accuracy powered by a proprietary Domain AI layer with deep claim, litigation, and medical knowledge. ClaimLens™ processes hundreds of claims across tens of thousands of pages daily in seconds, with third-party data validation to ensure reliable, defensible outputs for insurance carriers and defense firms.
Extracts structured insights from unstructured claim data including emails, adjuster notes, attachments, voice transcripts, medical records, counsel reports, and court documents. Supports General Liability, Personal and Commercial Auto, Workers' Compensation, and Medical Professional Liability claims with an expert-developed risk framework and configurable question sets.
Per-claim pricing with low-code/no-code integration via AWS SES, API, or web UI - get from subscription to first claim processed instantly for UI and SES, or within one week for API. Patent Pending next-action recommender algorithms surface resolution paths and flag critical data factors, supporting improved reserve accuracy and helping reduce Loss and LAE.
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
This listing offers one pricing option: the ClaimLens Base Module with platform access. It comes as a private offer through a contract, so you arrange terms directly with the vendor. The module includes a free tier that covers up to 35,000 pages processed per month. Pricing is based on document page volume, giving you a set monthly page allowance. To set up pricing and get details beyond the free tier, you contact the vendor directly. There are no separate instance sizes or add-on tiers on the Marketplace.
Top-of-mind questions for buyers
What counts as one page for the monthly page allowance?
The platform meters the pages within claim documents you ingest, such as medical reports, letters, handwritten notes, and adjuster notes. Each page of an uploaded document counts toward your monthly allowance. The free tier covers up to 35,000 pages processed per month across all your claim files.
What happens if my document volume goes above the free tier page limit?
The free tier covers up to 35,000 pages each month. The Marketplace listing does not publish rates beyond that limit. For pricing and terms above the free tier, contact the vendor at info@doclens.ai to arrange details.
What capabilities does the Base Module platform access include?
Platform access lets you ingest unstructured claim documents and run search, summarization, and next-action recommendations. It reads and classifies documents, flags duplicates, and extracts key details into searchable metadata. It also supports conversational search across large files without splitting them.
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SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
ClaimLens™ offers low-code/no-code integration with three deployment options: web UI, AWS SES, or API. For UI and AWS SES connections, you can go from subscription to first claim processed instantly. API-based integrations typically take up to one week. Live demos and a free trial are available so you can test ClaimLens™ in your own environment before committing - email info@doclens.ai to schedule a demo.
Pricing Model
ClaimLens™ uses per-claim pricing up to a threshold number of pages per claim. For large document claims that exceed the page threshold, overage is charged on a per-page-exceeded basis. Monthly budgets are provided to help you manage and forecast your spend.
Platform Availability SLA
The ClaimLens™ platform maintains a System Availability commitment of at least 95% during each calendar year of the Subscription Term. System Availability is measured as the percentage of total minutes in a year that key platform components are operational, excluding scheduled maintenance (with reasonable notice), force majeure events, malicious attacks, customer-side computing or network issues, and downtime caused by customer acts or omissions. If System Availability falls below 95% in a given year, customers may request a credit equal to 1% of the Access Fee for each 1% below the SLA, up to a maximum of one month's Access Fee.
Support
For support inquiries, contact the DocLens.ai team at support@doclens.ai. Our team assists with product usage, troubleshooting, onboarding questions, and refund requests.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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