CrowdStrike Falcon Platform — Implementation, Managed Services & Support

About the service

Assertiva SA provides professional consulting, implementation, managed, and support services for CrowdStrike, the leader in AI-native cybersecurity. The CrowdStrike Falcon platform delivers unified protection across all areas of enterprise risk — endpoints, identities, cloud workloads, and data — from a single cloud-native agent and console.

The Falcon platform modules implemented by Assertiva include Falcon Endpoint Protection (EDR/XDR) for AI-powered threat detection, prevention, and automated response across Windows, Mac, Linux, and mobile endpoints; Falcon Cloud Security (CSPM/CNAPP) for cloud workload protection, container security, agentless posture management, and application security posture management across AWS, Azure, and GCP; Falcon Identity Protection for real-time detection and prevention of identity-based attacks, credential theft, and lateral movement across Active Directory and hybrid identity environments; and Falcon Next-Gen SIEM for AI-powered log ingestion, correlation, threat detection, and automated response at cloud scale.

Assertiva’s approach goes beyond deployment. We partner with clients from initial security assessment through sensor deployment, policy configuration, cloud and identity integration, detection tuning, training, and ongoing managed operations.

Scope and deliverables

• Falcon Endpoint Protection (EDR/XDR): AI-powered sensor deployment and configuration for threat prevention, detection, investigation, and automated response across endpoints.

• Falcon XDR: cross-domain threat correlation across endpoints, cloud, identity, and network telemetry.

• Falcon Cloud Security (CSPM/CNAPP): cloud workload protection, container and Kubernetes security, agentless posture management, IaC scanning, and application security posture management for AWS, Azure, and GCP.

• Falcon Identity Protection: real-time identity threat detection, credential theft prevention, MFA enforcement, and lateral movement detection across Active Directory and Azure AD environments.

• Falcon Next-Gen SIEM: log ingestion, AI-powered correlation, threat detection, and automated response workflow configuration.

• Integration with SOAR and ITSM platforms for automated incident response and change management.

• Integration with AWS Security Hub for centralized security findings.

• Managed services: continuous platform monitoring, alert triage, detection tuning, and operational management.

• 24x7 technical support for incidents, escalations, and platform issues.

• Executive dashboards and periodic threat and security posture reporting.

• Knowledge Transfer: training sessions for security operations and IT teams.

• Technical documentation: architecture diagrams, detection runbooks, and operational procedures.

• Custom support and integrations.

Why Assertiva S.A.

At Assertiva S.A., we bring together a highly qualified team of cybersecurity engineers, threat hunters, and cloud security architects with deep expertise in the CrowdStrike Falcon platform. We go beyond solution deployment. Our approach supports clients end to end — from initial security assessment through sensor deployment, cloud and identity integration, detection policy tuning, training, and continuous managed operations. Every engagement is tailored to the specific security needs of each organization, delivered through a comprehensive and professional methodology aligned with best practices in endpoint security, cloud protection, and identity defense.