HelpNow SaaS Framework Professional Services

Bespin Global has experts who are certified in AWS SaaS Competency. The team provides comprehensive support with the HelpNow SaaS Framework based service delivery for the technical elements essential to SaaS transformation, including designing a multi-tenancy architecture, implementing microservices, and building billing and subscription management schemes. SaaS experts manage the whole process from product strategy to architecture design, development, deployment, and hands-on knowledge transfer, resulting in a fast, reliable, and viable SaaS transition optimized for the business needs.

HelpNow SaaS Framework is a modular solution that provides the core functionality required for SaaS operations, including tenant provisioning, usage metering, and automated billing dashboards. It enables customers to immediately leverage cloud optimization structures such as DevOps environments, Infrastructure as Code (IaC), multitenancy, and SaaS tiering, along with customizable templates to address security and compliance requirements. With proven platform configurations and expert diagnostics and automation support, customers can reduce deployment time by up to 90% and upfront costs by more than 50%, while minimizing deployment errors and operational risk.

In addition, usage-based metering and billing capabilities provide real-time visibility into revenue streams, enabling greater operational transparency, speed-to-SaaS, CAPEX savings, compliance, and more. HelpNow enables customers to quickly monetize subscriptions and expand into global markets efficiently while focusing on core feature innovation.