Trevonix Managed Identity Operations - IAM Managed Service

Many organisations successfully deploy Identity and Access Management (IAM) solutions but struggle to maintain governance, operational efficiency and ongoing compliance.

As IAM environments evolve, organisations often face challenges such as increasing operational complexity, application onboarding demand, governance workloads, audit findings, privileged access risks and shortages of specialist IAM expertise.

Without dedicated IAM operational support, identity platforms can drift from intended governance controls and security objectives, increasing operational burden and compliance risk.

Trevonix Managed Identity Operations provides organisations with a dedicated IAM operations capability across workforce, customer and privileged identity environments. Our approach combines specialist expertise with automation to reduce risks and improve efficiency, operating globally with regional precision.

Our IAM specialists provide administration, governance, onboarding support, reporting and continuous improvement services to help ensure identity platforms remain secure, compliant and aligned to business objectives.

Supported technologies include AWS IAM Identity Center, Amazon Cognito, AWS Organizations, SailPoint, Saviynt, Okta, CyberArk, Ping Identity, ForgeRock and Microsoft Entra ID.

Identity Platform Administration

• Platform administration and configuration
• User lifecycle management
• Identity policy administration
• Operational maintenance activities

Identity Governance Services

• Access certifications and reviews
• Governance reporting
• Entitlement management support
• Role management reviews
• Compliance support activities

Application Onboarding Support

• Application onboarding coordination
• Access model reviews
• Integration guidance
• Identity lifecycle alignment

Security Operations Support

• Identity incident support
• Access risk reviews
• Privileged access monitoring
• Governance validation
• Security recommendations

Change and Enhancement Services

• IAM process improvements
• Workflow enhancements
• Policy updates
• Operational optimisation

Reporting and Governance

• Monthly reporting and governance dashboards
• KPI reporting
• Executive service reviews

This service covers ongoing IAM operations and governance for existing identity platforms. It does not include initial platform deployment, custom application development, or 24/7 security operations centre (SOC) services. Scope is determined by the number of identity platforms, applications under governance, and user populations supported.

1. Service Discovery Review - A readiness review assesses current IAM technologies, governance requirements and operating model.

2. Managed Service Onboarding - An onboarding workshop defines support scope, service levels and reporting requirements.

3. Service Activation - Identity platforms and governance activities are transitioned into the managed service model.

4. Continuous Operations - Trevonix provides ongoing administration, governance, reporting and improvement activities.

Pricing is based on a monthly managed service fee determined by environment scope, number of supported platforms, and governance complexity. Contact Trevonix through AWS Marketplace for a tailored proposal.

A financial services organisation managing quarterly access certifications across thousands of entitlements can leverage Trevonix to coordinate certification campaigns, manage remediation workflows, package audit evidence, and maintain continuous compliance visibility - reducing the internal governance burden while strengthening audit readiness.

• Reduce IAM operational burden through automation and specialist expertise
• Improve governance maturity with structured certification campaigns
• Strengthen compliance and audit readiness
• Improve security posture through privileged access monitoring
• Accelerate application onboarding
• Reduce operational risk
• Improve governance visibility with dashboards and executive reporting

Trevonix is a specialist Identity Transformation consultancy with experience securing over 10 million identities, integrating more than 40,000 applications, delivering over 1,000 projects and serving more than 500 enterprise customers.

Our multi-platform integration capability spans the full identity landscape - from AWS-native services to leading third-party platforms - enabling unified governance across heterogeneous environments. We use automation to reduce manual effort, accelerate onboarding, and maintain consistent policy enforcement.

Industries served include Financial Services, Banking, Insurance, Telecommunications, Retail, Energy, Utilities, Manufacturing, Technology and Public Sector.