Sold by: CYBERcom
CYlence by CYBERcom is a fully managed detection and response (MDR) service built exclusively on Palo Alto Networks Cortex XSIAM. Our 24/7/364 SOC team delivers AI-driven threat detection, automated incident response, and SLA-backed containment across endpoint, identity, cloud - including AWS workloads and network environments. Delivered by a Palo Alto Networks Diamond Partner, CYlence gives you enterprise-grade managed detection and response without building or staffing an in-house SOC.
Overview
Running a 24x7 security operations center in-house is out of reach for most organizations - the tooling, headcount, and on-call burden compound quickly, and alert fatigue sets in before real threats get the attention they deserve. CYlence removes that burden. CYBERcom deploys and operates a dedicated Palo Alto Networks Cortex XSIAM child tenant on your behalf, then staffs it around the clock with our expert MDR team - correlating telemetry across endpoint, identity, cloud, and network to separate genuine threats from noise using Cortex XSIAM's AI/ML-driven analytics, backed by automation-first, playbook-driven response and containment.
The service includes 24/7/364 monitoring, investigation, and incident management; Identity Threat Detection and Response (ITDR); automated response and containment actions; endpoint forensics with 30-day incident timelines; and executive reporting, with monthly summaries and quarterly strategic reviews.
Detection and response are backed by a defined SLA - as fast as 15-minute response and 1-hour containment on Critical incidents - and delivered through a structured 6-phase onboarding framework that takes your organization from initial planning through full managed operations, not a one-time project.
CYlence is delivered by CYBERcom, a Palo Alto Networks Diamond & MSSP Innovator Partner with certified security professionals and deep experience deploying and operating Cortex XSIAM for customers across finance, hi-tech, transportation, retail, and government.
Highlights
- 24/7/364 managed detection and response (MDR) built exclusively on Palo Alto Networks Cortex XSIAM - AI-driven threat detection and automated, playbook-driven response across endpoint, identity, cloud, and network.
- SLA-backed incident response, as fast as 15-minute response and 1-hour containment on Critical incidents, with monthly reporting, quarterly strategic reviews, and full visibility.
- Delivered by CYBERcom, a Palo Alto Networks Diamond & MSSP Innovator Partner, through a structured 6-phase onboarding framework - enterprise-grade managed security without building or staffing an in-house SOC.
Details
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Deployed on AWS
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Support
Vendor support
CYlence's Security Operation Center is staffed 24/7/364, monitoring, investigating, and responding to security incidents in real time.
For account management, service questions, and other non-emergency requests, our Client Liaison and Technical Account Management team is available Sunday–Thursday, 09:00–18:00 IST.
Email: mdr@cybercom.co.il Phone: +972-3-657-7200
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