Sold by: Smallest AI
Deployed on AWS
Smallest AI's Voice AI Platform brings our entire voice stack to AWS Marketplace under one listing with consolidated billing. Build and deploy no-code Atoms voice and chat agents that automate support, sales, and operations with end-to-end conversation handling in 20+ languages, or procure the underlying models directly: Lightning text-to-speech (broadcast-quality 44.1 kHz audio, ~100 ms latency, instant voice cloning, 15 languages) and Pulse speech-to-text (~64 ms first transcript, diarization, PII/PCI redaction, 38 languages). Subscribe once, use any mix of agents, TTS, and STT, and see all usage on a single AWS invoice with usage-based pricing. Enterprise-grade latency, SOC 2 Type II and PCI-DSS, flexible AWS-region deployment with data residency and in-VPC options, and private offers for committed-use deals.
Overview
Smallest AI's Voice AI Platform (Atoms) is an enterprise-grade platform for building and deploying AI voice and chat agents that handle real customer conversations with human-like fluency. Powered by proprietary AI models built in-house.
CORE TECHNOLOGY
Atoms is powered by three proprietary AI models developed by Smallest AI:
Pulse (Speech-to-Text): High-accuracy transcription optimized for Indian accents and multilingual conversations, including code-mixed speech like Hinglish.
Lightning (Text-to-Speech): Ultra-low-latency voice synthesis with human-like speech, custom voice cloning, and multiple Indian language voices with sub-200ms first-byte latency.
Electron (Small Language Model): Purpose-built for voice conversations, enabling intelligent dialogue management, context retention, and real-time decision-making within calls.
These models can also be deployed independently in a customer's VPC for enterprises requiring complete data sovereignty.
PLATFORM CAPABILITIES
Atoms is a no-code agent builder that allows enterprises to design, test, and deploy AI agents that function as AI employees - handling end-to-end workflows across support, sales, and operations using your business context, tools, and data.
Hyper-realistic voice agents supporting any language with complete conversation handling. Integrations into CRMs, contact center stacks, and business systems for automated task completion. Enterprise-grade performance with high accuracy, low latency, and continuous learning capabilities.
TARGET VERTICALS IN INDIA
BFSI: Automate collections, loan servicing, KYC verification, insurance claims, and policy servicing. Insurance: Policy renewal reminders, claims FNOL, lead qualification, and cross-sell campaigns. Telecom: Customer support automation, plan upgrades, complaint resolution, and retention campaigns. E-commerce and Retail: Order status, returns, delivery coordination, and post-purchase engagement. Healthcare: Appointment scheduling, prescription refills, patient follow-ups, and insurance verification.
DEPLOYMENT
Atoms is delivered as a fully managed SaaS platform on AWS. For enterprises requiring model-level control, the underlying STT, TTS, and SLM models are available for deployment in the customer's own VPC.
WHY AWS CUSTOMERS CHOOSE SMALLEST AI
Voice-first: Models trained on contact center speech data, optimized for various accents and languages. Performance: Sub-second end-to-end latency on AWS Mumbai infrastructure. Data residency: All data processed and stored in India. Proven scale: Production deployments handling millions of minutes monthly.
Highlights
- One listing for Smallest AI's complete voice stack: deploy no-code Atoms voice and chat agents that handle end-to-end customer conversations, or consume the underlying proprietary models directly: Lightning (text-to-speech) and Pulse (speech-to-text). Mix and match across 20+ languages for support, sales, and operations with sub-second, human-like conversations, all under a single AWS subscription with consolidated billing.
- Production-grade real-time performance: Lightning streams broadcast-quality 44.1 kHz speech at ~100 ms latency with instant voice cloning from 5-15s of audio across 15 languages; Pulse returns first transcripts in ~64 ms with speaker diarization, PII/PCI redaction, and keyword boosting across 38 languages. Both are built for noisy, accented, far-field, and telephony audio, with HTTP, SSE, and WebSocket streaming.
- Enterprise-ready and consolidated on AWS: usage-based pricing with monthly or annual commits, private offers and custom MSAs for committed-use deals, and the ability to draw down existing AWS commitments. Deployable across AWS regions with data-residency options and in-VPC model deployment for full data sovereignty, backed by SOC 2 Type II and PCI-DSS. Ideal for trials, POCs, and scaling to production.
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Pricing
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/month | Overage cost |
|---|---|---|---|
Atoms Business Plan | Includes 16,667 voice minutes. Additional usage billed per minute | $1,999.00 | |
Lightning TTS Business Plan | Business Plan which includes up to 115730 minutes of audio generated. | $1,999.00 | - |
Lightning TTS Enterprise Plan | Contact gtm@smallest.ai for enterprise plans with customized pricing, concurrency, support, and more. Please do not checkout with this option. | $100,000.00 | - |
Pulse STT Business Plan | Business Plan which includes up to 399,800 minutes of text generated | $1,999.00 | - |
Pulse STT Enterprise Plan | Contact gtm@smallest.ai for enterprise plans with customized pricing, concurrency, support, and more. Please do not checkout with this option. | $100,000.00 | - |
Dimension | Description | Cost/unit |
|---|---|---|
Lightning TTS Overage | Overage | $0.17 |
Pulse STT Overage | Overage | $0.005 |
Dimensions summary
This listing covers three product areas billed by usage. The Atoms Business Plan handles voice agents with an included pool of voice minutes; extra minutes bill per minute. Lightning text-to-speech and Pulse speech-to-text each offer a Business Plan with a set block of included minutes. Both also have Overage units for usage beyond the included blocks. Lightning and Pulse each add an Enterprise Plan for custom pricing arranged directly with the vendor; do not check out with those options. Pricing scales as you consume minutes, then shifts to per-unit overage once your included allotment runs out.
Top-of-mind questions for buyers
You are billed by voice minutes of agent activity. The Atoms Business Plan includes 16,667 voice minutes. Once you use those, extra time bills per minute. Voice agents can run cascading pipelines (hosting, speech-to-text, language model, text-to-speech, telephony) or speech-to-speech, and the model layers you select affect per-minute cost.
Each Business Plan includes a set block of minutes. Lightning text-to-speech includes up to 115,730 minutes and Pulse speech-to-text includes up to 399,800 minutes. Once you pass your included block, usage bills through the matching Overage units per minute. Only the minutes beyond your allotment carry overage charges.
Lightning text-to-speech and Pulse speech-to-text bill independently. Each has its own included minute block and its own Overage units. Text-to-speech meters minutes of audio generated; speech-to-text meters minutes of audio transcribed. Whichever product you use more drives more of your bill. Both can appear together if you use both.
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Vendor refund policy
All fees are non-cancellable and non-refundable except as required by law. Customers may contact support@smallest.ai to discuss account issues. Unused voice minutes from credit packs do not roll over between billing periods unless specified in a private offer agreement.
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
Smallest AI provides 24/7 technical support for all AWS Marketplace subscribers. Business plan customers receive email and chat support with 24-hour response SLA. Enterprise plan customers receive dedicated account management, Slack-based support, and 1-hour response SLA for critical issues.
Support Email: support@smallest.ai Sales Contact: gtm@smallest.ai Support URL:
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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