Sold by: Levio Consulting
Innovate faster and turn every customer touchpoint into a deeper relationship and better outcome. Levio Cloud Contact Center experts design, implement and enhance customer engagement solutions using Amazon Connect, Amazon LEX and other AWS services, whether you’re starting from scratch or modernizing an existing system. We also provide advising services on a customer experience strategy. Services are available both in both French and English.
We provide strategic guidance on customer experience, integrate AI to boost efficiency, and deliver services in both French and English. As a signatory of Canada’s Voluntary Code of Conduct for Responsible Generative AI, Levio ensures all AI-powered solutions are ethical, transparent, and human-centric.
Overview
Levio will help you unlock the full potential of Amazon Connect and your customer experience solutions, driving greater efficiency, visibility, and scalability. Our team of Amazon Connect and Customer Experience experts will customize its capabilities to align with your business objectives while ensuring the agility and flexibility needed for sustained growth and continuous innovation.
As part of our offering, we integrate advanced AI to assist agents in real time and deliver intelligent, automated responses directly to customers—enhancing both productivity and service quality.
Levio is headquartered in Quebec, Canada, and our Contact Center experts can implement Amazon Connect with Amazon Lex conversational AI in both French and English.
Committed to responsible innovation, Levio is a proud signatory of Canada’s Voluntary Code of Conduct for the Responsible Development and Management of Advanced Generative AI Systems. This ensures that all our AI-powered solutions are developed and deployed with the highest standards of transparency, ethics, and respect for privacy.
Highlights
- IBilingual implementation and professional services (French and English)
- Proven expertise with Public Sector and Government customers
- Tailored contact center strategies powered by AI to empower agents, enhance customer experience, and drive business growth.
Details
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Delivery method
Deployed on AWS
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Pricing
Custom pricing options
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Support
Vendor support
Support for enquiry is provided Monday to Friday on regular working hours: experts@levio.ca