Fortra's Digital Guardian for Data Loss Prevention (DLP)

I have been handling the clients who use the product. My current company is the reseller connected with the tool from the time it was known as Digital Guardian , and then recently after it was changed to Fortra's Digital Guardian . It has been almost five years working with the tool.

The tool's use cases depend on the client's needs and whether it can apply the DLP  or nDLP features in a company's environment. My company needs to ask the clients what things they need in terms of eDLP so that we can compensate and finalize a solution to apply to the environment. So far, the tool has been working fine, but sometimes we are facing struggles. Support from Fortra's Digital Guardian  does offer help to our company.

The trouble with the tool is its ability to integrate with a third-party application. For example, integrating an SIEM  with the firewalls that the client currently uses can be difficult. The main thing is from Fortra's Digital Guardian perspective itself, which is to apply it directly to the client's environment. In my experience, every client has their own infrastructure that needs to be compensated so that the tool can work according to the client's infrastructure.

The improvements required in the product depend on the developers because, from time to time, vulnerabilities happen in Microsoft or other operating systems, which are encountered directly by the users. Once Fortra's engineers know about the vulnerabilities impacting the operating systems, they will develop or rectify the bugs or areas that are causing an issue in the tool. We can send the logs to the application developer, who can then rectify the issues in the tool.

I have been using Fortra's Digital Guardian since 2018. My company is in partnership with Fortra's Digital Guardian.

It is a stable solution. Stability-wise, I rate the solution a nine out of ten.

It is a scalable solution. Scalability-wise, I rate the solution a nine out of ten.

My company's clients consist of small, medium, and enterprise businesses.

The solution's technical support can be frustrating for a user. I rate the technical support a seven to eight out of ten.

Neutral

As long as you know the flow and how the setup phase works, the process can be totally straightforward. If you encounter the tool for the first time, you may need to understand where the configuration has to be done. My experience with the tool was one year, and after that, I became familiar with the product and how to apply its features, making it a bit easy for me to use.

The solution is deployed on the cloud and on-premises models.

I cannot discuss the product's financial benefits because that is the responsibility of another team. From an operational perspective, the tool is okay for me as long as it fulfills my clients' needs.

As per my experience with both of my clients, I would say that the price is a bit high, but it didn't matter once they noticed the thing they wanted for their application. As long as your needs are fulfilled, even if the price is high, you will buy the tool.

The features of Fortra's Digital Guardian that have been the most impactful in protecting sensitive information revolve around the areas of eDLP and nDLP since they can monitor and detect without deploying any policy. Unlike the other DLP  tools, where you need to deploy the policy before it can be detected, with eDLP, once it is installed accordingly and includes the agents, Fortra's Digital Guardian eDLP can monitor whatever activities are done by users. When it comes to nDLP, the discovery part is good. Fortra's engineers create a lot of system default policies. Once you install it in your system, the default policy can be customized according to the client's needs. The system default policy is something you can customize and can be made workable on the client side.

I don't have experience integrating AI with the tool.

I recommend the tool to others, especially as long as I notice that what one needs is applicable to Fortra's Digital Guardian application. I have already recommended the tool four times to others.

I rate the tool a ten out of ten.

Hybrid Cloud

What do you like best about the product?

1. DG provides standard predefined policies that cover most of the organization's use cases.
2. supported in all three flavors windows, Linux, and Mac.
3. advanced forensics available for investigations.
4. prebuilt reports more than 400.
5. they DGcomm component for roaming users so we can connect remote users easily.
5. prebuilt PCI, PHI, and PII Data policies to cover PCI-DSS, HIPPA and GDPR.
6. integration with siem and other solutions are easy.

What do you dislike about the product?

1. they don't have proper training for customers.
2. Linux supports but again kernel versions are the main dependency.
3. It is difficult to understand the console for new users.
4. there are no exception options in classification policies.
5. implementation is complicated.
5. local support is not helpful and even they don't know the product properly.

What problems is the product solving and how is that benefiting you?

Using this product we can protect sensitive data going outside an organization's. we can monitor endpoint and network's all exit points and channels. helpful for risk and compliance management.

What do you like best about the product?

Digital Guardian has an enhanced monitoring in all perspective between Web and Application usage across a corporate device

What do you dislike about the product?

It has conflict with multiple applications

What problems is the product solving and how is that benefiting you?

It has a improved process to work in detecting outbound movement of sensitive files

What do you like best about the product?

Lots of potential and an unlimited amount of monitoring capabilities for data loss prevention

What do you dislike about the product?

Complex to learn and fully understand capabilities. Scaling reaches a point where more support is almost required.

What problems is the product solving and how is that benefiting you?

Preventing my team from extracting confidential corporate and client data.

What do you like best about the product?

The UI is one of the easist to navigate in terms of finding the events and insights you want to find. So many other places showing you things that aren't actionable, and here Fortra is clearly devoting resources not on some fancy framework but rather showing you what a SoC actually uses.

What do you dislike about the product?

Nothing! Well, the alarm summary could do a bit better with prioritizing alerts vs just displaying all the info DG has collected, but it's still tidy enough to parse out quickly.

What problems is the product solving and how is that benefiting you?

Being able to apply fine tuned policies and seeing realtime those policies being enforced via the excellent logging.