Sold by: IBM Software
IBM Concert Operate is a BYOC, SaaS delivered event and incident management solution that helps teams gain clarity and act faster in complex IT environments. It focuses on event intelligence, incident management, and operational automation to reduce noise, identify issues quickly, and coordinate effective response, integrating seamlessly with existing observability, IT operations, and collaboration tools. Designed for modern operations, IBM Concert Operate enables teams to maintain reliability and resilience at scale while IBM manages the supported software lifecycle within the customers AWS environment
Overview
IBM Concert Operate is a BYOC (Bring Your Own Cloud), SaaS-delivered event and incident management solution designed to help organizations manage complexity, reduce operational noise, and respond to incidents faster across hybrid and cloud environments. Built for modern IT operations, it focuses on event intelligence, incident management, and operational automation, without requiring metrics or log ingestion. IBM Concert Operate ingests and analyzes events from existing monitoring, observability, and operational tools to provide a unified view of operational issues. By applying intelligent correlation and automation, it helps teams identify meaningful incidents, prioritize impact, and coordinate response efficiently across SRE, operations, and support teams. Delivered as a SaaS-delivered serviceand deployed into your AWS environment, IBM Concert Operate reduces the software-management burden by enabling IBM to manage the supported software lifecycle while giving you control over where your workload runs. Deep integrations with cloud platforms, IT operations tools, and collaboration services enable seamless adoption within existing ecosystems. With IBM Concert Operate, teams can streamline incident response, improve situational awareness, and strengthen operational resilience, while continuing to rely on their existing metrics and logging investments.
Key Capabilities:
Event ingestion and intelligent event correlation
Incident identification, prioritization, and lifecycle management
Noise reduction and operational insights
Incident response coordination
Integration with existing observability,IT operationsand collaboration tools
SaaS-delivered BYOC deployment within the customers AWS environment
Highlights
- Faster, Coordinated Incident Response By intelligently correlating events and integrating with existing monitoring, IT operations, and collaboration tools, IBM Concert Operate streamlines incident response workflows across SRE, operations, and support teams, improving resilience at scale
- Customer-Controlled AWS Environment Deploy Concert Operate within your own AWS environment while retaining control of your cloud environment and associated infrastructure
- IBM-Managed Software Lifecycle IBM manages supported updates, patches, and upgrades, helping reduce the software-management effort associated with a traditional self-managed deployment
Details
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Dimension | Description | Cost/12 months |
|---|---|---|
IBM Concert Operate Resource Unit | Resource Unit for IBM Concert Operate | $112.20 |
Dimension | Description | Cost/unit |
|---|---|---|
IBM Concert Operate Resource Unit Overage | Resource Unit for IBM Concert Operate Overage | $9.35 |
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Software as a Service (SaaS)
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