Overview
Tiger Analytics’ Knowledge Search is built using AWS Bedrock, Amazon S3, AWS Glue and other native services its designed to make enterprise knowledge instantly accessible through natural language queries. The system retrieves the most relevant information from unstructured sources—including PDF reports, presentations, and documents—using advanced semantic search and embeddings. It then combines the retrieved content with generative reasoning to produce grounded, accurate responses. The solution supports multi-turn interactions, highlights the source references for transparency, and handles domain-specific nuances through configurable prompts and indexing strategies. With capabilities like metadata filtering, chunking optimizations, and document-type adaptability, the RAG system enables scalable deployment across use cases such as policy lookup, research synthesis, SOP retrieval, and knowledge support. It eliminates the need for manual search and helps users access reliable answers faster across fragmented content repositories
Highlights
- Ensures responses are backed by retrieved content, with source references for transparency and trust
- Handles diverse formats like PDFs, PPTs, DOCs, and more, and ingests domain-specific content with custom chunking and filtering strategies
- Maintains context across follow-up questions, enabling layered, dynamic interactions
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Implementation of this framework is managed and executed by Tiger Analytics. The platform is implemented in the client AWS ecosystem by Tiger's Services Team, and the necessary support is provided through a standard model. An escalation matrix for different ticketing priorities will be agreed and defined in the Services Contract or SOW. Please reach out to rag.support@tigeranalytics.com in case of any questions.