IT Managed Services

Cloudtech IT Managed Services help you ensure your infrastructure is optimally configured and fully functional at all times. Our team operates as an extension of yours, building a deep understanding of your organization’s unique business needs and technological goals. By subscribing, you have access to 20 hours of support each month. You can use that time to support ongoing projects, monitor and adapt your current infrastructure, plan future projects, or respond to issues as they arise.

With a dedicated Technical Account Manager (TAM), you are assured that when you reach out, you’re not going to a queue in a ticketing system, you’re talking to someone who has spent time in your environment and time with your team to understand where you are as an organization and where you want to go. This personalized approach to managed services allows us to efficiently meet your needs and provide you with relevant, timely guidance to optimize your AWS strategy and execution.

Deliverables:

• 8x5 cloud engineering support
• Dedicated technical account manager (TAM)
• Incident response coverage
• Monitoring and alerting services
• Patching, backups, and disaster recovery support
• AWS security services
• Solutions architecture guidance

AWS Competencies you can rely on:

• AWS Lambda Delivery
• Amazon API Gateway Delivery
• AWS CloudFormation Delivery
• AWS Control Tower Delivery
• AWS Database Migration Service Delivery
• Amazon RDS Delivery
• Amazon DynamoDB Delivery
• Amazon OpenSearch Service Delivery
• AWS Glue Delivery
• Amazon EMR Delivery
• Amazon Redshift Delivery
• Amazon Kinesis Delivery

Pricing $499/mo for 20 hours/month. $30/hr for additional hours if needed. (3 month minimum)