The Carbyne Platform [Private Offer Only]

Carbyne is setting a new standard for how the world responds to emergencies. Our cloud-native emergency call management and incident response platform integrates voice, live video, text, precise location, and rich data into a single intuitive interface. With AI-powered call triage, real-time transcription and translation, live video, and silent instant messaging, Carbyne helps agencies and enterprises move faster, see more, and make confident decisions when lives are on the line.

Key benefits at a glance:

• Faster, smarter, and safer emergency responses
• Unified, intuitive interface reduces call taker workload and error rates
• Precise caller location improves response times and reduces resource waste
• Enhanced multimedia and AI-driven features strengthen situational awareness
• High security and compliance standards ensure data protection and operational continuity
• Scalable, future-ready infrastructure supports evolving community and enterprise needs

Carbyne is more than a call-handling system; it is a mission-critical platform built to transform how the world connects during emergencies. By empowering agencies to operate with speed and clarity, Carbyne helps create safer, stronger, and more resilient communities because every second matters.

Carbyne unifies voice, video, text, precise location, and rich data in a single, intuitive interface. With live video and real-time incident imagery, call takers gain immediate situational awareness, enabling faster, smarter, and safer responses. Accurate caller location data, even when the caller can't speak, reduces time-to-scene and ensures resources arrive exactly where they're needed.

AI-powered call triage and live transcription streamline workflows, helping agencies handle high call volumes without overwhelming staff. Silent instant messaging allows callers to communicate safely in dangerous situations. Built-in multilingual support and real-time translation break down communication barriers and support diverse communities.

Carbyne's open, cloud-native architecture means seamless integration with existing systems, creating a unified operating picture that improves coordination from call intake to on-scene response. With 99.999% call handling uptime, zero-trust security, and compliance with industry standards, Carbyne delivers resilience at scale.

Trusted by major cities, state agencies, and enterprises worldwide, Carbyne processes over 250 million data points annually and is deployed across dozens of jurisdictions. We help reduce call handling times, improve field responder safety, and enhance community trust in emergency services.

Carbyne empowers organizations to modernize without disruption, eliminate outdated limitations, and future-proof their operations. Whether for PSAPs, emergency operations centers, or enterprise security teams, Carbyne helps build safer, more connected communities because every second matters, and every person counts.

Features:

• AI-powered call triage and prioritization: Uses intelligent algorithms to assess and categorize calls by urgency, helping call takers focus on the most critical incidents first.

• Real-time audio transcription and translation AI: Provides live transcription and multilingual translation to enhance clarity in noisy environments and support diverse populations in real-time.

• AI-assisted caller context and insights: Surfaces key information, such as potential duplicate calls or caller risk indicators, to support faster, more informed decisions.

• Real-time collaboration and data sharing: Enables call takers, dispatchers, field teams, and partner agencies to share live video, data, and updates instantly, driving coordinated responses.

• Dynamic resource visualization and mapping: Delivers enhanced mapping overlays and live resource tracking to support precise allocation and improve responder safety in complex incidents.

• Granular data analytics and after-action reporting: Generates detailed metrics and reports on calls, responses, and performance to support operational improvements and funding justification.

• On-demand language support and translation: Provides real-time, multilingual transcription and translation to serve diverse communities without delay or third-party reliance.

• Available disaster recovery and continuity: Provides seamless geographic failover and cloud-based resilience to keep operations running during local outages or catastrophic events.

Learn more at Carbyne.com.