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    ParentSquare: Communications

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    ParentSquare is a family and community engagement platform that unifies district, school, and classroom level communications to families and enables two-way messaging and communications-based school services, all in a single platform.

    Overview

    ParentSquare is the only fully unified platform with everything you need to engage with your families and community for student success. Help everyone across your district communicate more easily from the district office to your classroom teachers. Improve contactability, communications equity and elevate your district brand.

    Highlights

    • Unify All Communications Save time, streamline work. Manage your website and district-wide communications from a single platform. Send everything mass notifications, website newsfeeds, social media posts, classroom notices and one-to-one messages using tools built to work together, not pieced together.
    • Integrate School Services Increase involvement. Embed forms, conference appointments, volunteer requests, progress reports and more directly into your communications. Learn from Analytics Get insight. View reports for oversight into all communications with analytics to improve family contactability.
    • Reach Every Family Remove barriers. Use text, email, app, website or voice messaging, plus automatic two-way translation in nearly 190 languages. Elevate Your Brand Stand out. Showcase your unique brand identity consistently across all channels, including websites, social media and messaging.

    Details

    Delivery method

    Deployed on AWS

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    Pricing

    ParentSquare: Communications

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    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (12)

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    Dimension
    Description
    Cost/12 months
    Custom Package
    Contact for private offer for customized communications package based on the needs of the school district
    $5,000.00
    Engage
    Universal Reach: One-way notifications and urgent alerts, Automated notices and attendance notifications, Social and website sharing, Student communication app (StudentSquare), True Two-Way: Two-way SMS texting, Two-way app and web messaging, Two-way email replies, Automatic language translation, Enhanced Engagement: Newsletter designer (Studio Editor), Appointment invitations and RSVPs, Volunteering and signups, Searchable directory, Admin Intelligence: Data analytics and reporting, 100 percent contactability tools, Direct SIS integrations, Custom roles and permissions, Paperless Workflows: Online forms and surveys, Digital permission slips and signatures. (per student pricing)
    $3,000.00
    Engage Premium
    Universal Reach: One-way notifications and urgent alerts, Automated notices and attendance notifications, Social and website sharing, Student communication app (StudentSquare), True Two-Way: Two-way SMS texting, Two-way app and web messaging, Two-way email replies, Automatic language translation, Enhanced Engagement: Newsletter designer (Studio Editor), Appointment invitations and RSVPs, Volunteering and signups, Searchable directory, Admin Intelligence: Data analytics and reporting, 100 percent contactability tools, Direct SIS integrations, Custom roles and permissions, Paperless Workflows: Online forms and surveys, Digital permission slips and signatures, Secure document delivery, Public community groups
    $3,900.00
    District Onboarding (under 4.9K students)
    Coordination between ParentSquare Implementation Team and Points of Contact, Creation & configuration of the ParentSquare site, Data migration and review of Staff, Student, Parent and Roster data, Digital training opportunities including recurring webinars, digital training modules and videos, Access to Resource Kit and Best Practice materials to support Launch, Ongoing help and support for Admins via email, chat and voice. (per student pricing)
    $1,500.00
    District Onboarding (5 - 14.9K students)
    Coordination between ParentSquare Implementation Team and Points of Contact, Creation & configuration of the ParentSquare site, Data migration and review of Staff, Student, Parent and Roster data, Digital training opportunities including recurring webinars, digital training modules and videos, Access to Resource Kit and Best Practice materials to support Launch, Ongoing help and support for Admins via email, chat and voice, Discovery call with Implementation Manager, District walkthrough videos w/ Q&A option, 1 hour of training or CS consultation (Engagement Team), Launch check in meeting, Ongoing engagement with Customer Success Team. (per student pricing)
    $7,500.00
    District Onboarding (15 - 24.9K students)
    Coordination between ParentSquare Implementation Team and Points of Contact, Creation & configuration of the ParentSquare site, Data migration and review of Staff, Student, Parent and Roster data, Digital training opportunities including recurring webinars, digital training modules and videos, Access to Resource Kit and Best Practice materials to support Launch, Ongoing help and support for Admins via email, chat and voice, Discovery call with Implementation Manager, District walkthrough videos w/ Q&A option, Launch check in meeting, Ongoing engagement with Customer Success Team, Dedicated Customer Success Manager & Implementation Manager for data integration, 3 Hours of Training (Can be used for District Training, Admin Webinars, Teacher Training, Help Desk Training, etc.), Customized Training Plan, Recurring team meetings with project status and action items. (per student pricing)
    $12,500.00
    District Onboarding (25K or more students)
    Coordination between ParentSquare Implementation Team and Points of Contact, Creation & configuration of the ParentSquare site, Data migration and review of Staff, Student, Parent and Roster data, Digital training opportunities including recurring webinars, digital training modules and videos, Access to Resource Kit and Best Practice materials to support Launch, Ongoing help and support for Admins via email, chat and voice, Discovery call with Implementation Manager, District walkthrough videos w/ Q&A option, Launch check in meeting, Ongoing engagement with Customer Success Team, Dedicated Customer Success Manager & Implementation Manager for data integration, 4 Hours of Training (Can be used for District Training, Admin Webinars, Teacher Training, Help Desk Training, etc.), Customized training plan, Recurring team meetings with project status and action items. (per student pricing)
    $50,000.00
    Engage 360
    Universal Reach: One-way notifications and urgent alerts, Automated notices and attendance notifications, Social and website sharing, Student communication app (StudentSquare), True Two-Way: Two-way SMS texting, Two-way app and web messaging, Two-way email replies, Automatic language translation, Enhanced Engagement: Newsletter designer (Studio Editor), Appointment invitations and RSVPs, Volunteering and signups, Searchable directory, Admin Intelligence: Data analytics and reporting, 100 percent contactability tools, Direct SIS integrations, Custom roles and permissions, Paperless Workflows: Online forms and surveys, Digital permission slips and signatures, Secure Document delivery, Public Community Groups, Smart Sites, Virtual Phone. (per student pricing)
    $5,850.00
    Virtual Phone
    Add on feature to Engage or Engage Premium packages (per student pricing)
    $600.00
    Secure Documents
    Add on feature to Engage package (per student pricing)
    $600.00

    Vendor refund policy

    5.1 Fees. District will pay all fees specified in the applicable Order Form. Except as otherwise set forth in the Order Form, (a) fees are based on the Service(s) purchased and the metrics specified in the Order Form, (b) payment obligations are non-cancelable and fees paid are non-refundable, other than pursuant to Section 6.3 (Termination by District), (c) the purchased Service(s) cannot be decreased during the applicable Subscription Term, and (d) fees are stated and payable in US Dollars.

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    Vendor terms and conditions

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    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    Admins, Staff, Teachers: Go to the help section in ParentSquare (login required) to find answers in our help pages or to contact our support team.

    Families, Students: Go to the help section in ParentSquare (login required) to find answers in our help pages. If that does not work, contact the ParentSquare Administrator(s) at your school or district.

    If they cannot resolve your issue, school/district administrators can contact our support team on your behalf.

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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