Listing Thumbnail

    Professional Services – Freshservice Optimization & Advisory

     Info
    Sold by: Doopera 
    Expert guidance and implementation of Freshservice ITSM by certified Doopera consultants. Tailored, secure, and automation-ready.

    Overview

    Freshservice Expertise by Doopera delivers hands-on consulting and integration services to help organizations successfully implement Freshservice, the leading modern ITSM platform.

    Our certified consultants design and configure Freshservice to match your operational model, streamline ticketing, automate repetitive tasks, and connect with tools like Microsoft 365, Active Directory, or asset discovery systems.

    We support every phase of your ITSM journey — from assessment and setup to training and post-launch support. Whether for IT helpdesk, facilities, HR, or multi-department service management, our team ensures compliance, performance, and long-term adoption.

    Doopera is a Freshworks partner serving enterprise customers across Europe and the Middle East.

    Highlights

    • Certified Freshservice consulting – tailored ITSM deployment, automation workflows, and integration with your existing tools.
    • Streamline service delivery across IT, HR, Facilities, and more, with no-code workflows and smart ticket routing.
    • End-to-end support from a trusted Freshworks partner, serving enterprises across Europe and the Middle East.

    Details

    Sold by

    Delivery method

    Deployed on AWS

    Unlock automation with AI agent solutions

    Fast-track AI initiatives with agents, tools, and solutions from AWS Partners.
    AI Agents

    Pricing

    Custom pricing options

    Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.

    How can we make this page better?

    We'd like to hear your feedback and ideas on how to improve this page.
    We'd like to hear your feedback and ideas on how to improve this page.

    Legal

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Support

    Vendor support

    Doopera provides comprehensive support for all Freshservice expertise engagements.

    ✅ Dedicated project manager during the onboarding phase ✅ SLA-based technical support via email and phone ✅ Post-deployment guidance and knowledge transfer sessions

    Support contacts: 📧 support@doopera.com  📞 +33 (0)1 47 82 04 31 🌐 <www.doopera.com >

    Standard support hours: Monday–Friday, 9:00 AM to 6:00 PM CET.

    Optional premium support (24/7 or multilingual) available on request.

    Software associated with this service