Overview
Freshservice Expertise by Doopera delivers hands-on consulting and integration services to help organizations successfully implement Freshservice, the leading modern ITSM platform.
Our certified consultants design and configure Freshservice to match your operational model, streamline ticketing, automate repetitive tasks, and connect with tools like Microsoft 365, Active Directory, or asset discovery systems.
We support every phase of your ITSM journey — from assessment and setup to training and post-launch support. Whether for IT helpdesk, facilities, HR, or multi-department service management, our team ensures compliance, performance, and long-term adoption.
Doopera is a Freshworks partner serving enterprise customers across Europe and the Middle East.
Highlights
- Certified Freshservice consulting – tailored ITSM deployment, automation workflows, and integration with your existing tools.
- Streamline service delivery across IT, HR, Facilities, and more, with no-code workflows and smart ticket routing.
- End-to-end support from a trusted Freshworks partner, serving enterprises across Europe and the Middle East.
Details
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Pricing
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Support
Vendor support
Doopera provides comprehensive support for all Freshservice expertise engagements.
✅ Dedicated project manager during the onboarding phase ✅ SLA-based technical support via email and phone ✅ Post-deployment guidance and knowledge transfer sessions
Support contacts: 📧 support@doopera.com 📞 +33 (0)1 47 82 04 31 🌐 <www.doopera.com >
Standard support hours: Monday–Friday, 9:00 AM to 6:00 PM CET.
Optional premium support (24/7 or multilingual) available on request.
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