Sold by: Daon Inc.
Deployed on AWS
TrustX is a cloud-native, SaaS-based identity assurance platform that features drag-and-drop orchestration for easy integration of custom identity workflows in hours, not weeks. Built on the Daon principle of Identity Continuity, TrustX supports both biometric identity verification and authentication, and can integrate both elements of the customer journey into a single, seamless workflow that eliminates silos to minimize fraud and improve customer experience. Designed to run specifically on AWS, and featuring proprietary AI-driven technology built upon the near quarter-century of experience Daon offers, TrustX includes all of the tools and scalability required to support any identity access needs now and into the future.
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Overview
TrustX is the premiere identity platform for capability and convenience. Built upon the decades of experience Daon has amassed, providing identity assurance for leading businesses and public sector organizations around the globe, TrustX supports the Daon suite of industry-leading applications for identity verification and biometric authentication, with the capability of integrating them into singular, seamless workflows, tailored to specific user journeys. TrustX helps businesses, across industries and countries, eliminate identity fraud while making onboarding and account access a more positive experience for their customers.
Designed with flexibility top of mind, TrustX is built to meet unique identity assurance needs. From a no-code/low-code drag-and-drop orchestration layer to easy customization of fully white-labeled user interfaces, every aspect of TrustX puts the business in control; and does so without requiring a team of developers to make it all happen. Whether a business wants to start from a blank slate or leverage pre-defined, best-practice workflows as a starting place, even a new user can create a fully functional workflow in a matter of minutes. Then, the advanced capabilities of the orchestration layer allow for detailed refinement of every aspect of the flow to create the perfect balance between security and user experience.
Whether a business is looking to add or upgrade its identity verification or account authentication solutions or take full advantage of Identity Continuity to integrate both, TrustX provides best-in-class solutions. The Daon suite of biometric identity assurance technologies is independently tested to meet compliance standards and features advanced presentation and injection attack detection to prevent even the most advanced AI-generated attacks, like deepfakes. Daon also holds a number of patents in document validation, giving them a leg up against the use of fraudulent IDs. Add to that a focus on privacy and security, and businesses can rest assured that their customer information is always encrypted and secured. From industry compliance, like AML and KYC, to meeting rigorous fraud prevention requirements, our solutions are built to meet the need.
The capabilities of TrustX do not end with front-end experience. Behind the scenes, TrustX provides advanced reporting to ensure each organization gets a macro and micro-level view of their identity workflows including full details of each customer interaction and information about areas in which the workflows can be refined for even better performance. From onboarding to account access, TrustX gives businesses the flexibility, technology, visibility, and control required to combat identity fraud, meet regulatory requirements, ensure their reputation, and reduce operational expenses.
Highlights
- Low-code/no-code, drag-and-drop orchestration allowing for fast, simple integration and real-time optimization of tailored identity workflows for each unique customer journey. Enterprise features can be integrated into each workflow, including versioning, Bring Your Own Key, and more.
- Customizable, pluggable user interface for customer document and image capture that can be easily configured to the brand standards of each customer to seamlessly integrate into existing and future applications. Control content, look and feel, and user actions through the no-code backend interface to ensure that customers never feel disconnected from your business during identity interactions.
- Easy integration of unlimited third-party vendor applications and data sources to ensure that each workflow is tailored to meet all business needs. The TrustX orchestration interface contains a number of native integrations and is designed to easily add new connections.
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Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
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Dimension | Description | Cost/12 months |
|---|---|---|
Maximum in-progress Process Instances | The maximum number of Process Instances that may be in-progress at any time (per tenant) | $0.001 |
ID Verification/Proofing | Minimum Annual License Fee | $50,000.00 |
Dimensions summary
This contract-based listing bills on two independent dimensions. The first sets the maximum number of Process Instances that can be in-progress at any one time per tenant. This caps concurrent identity workflows rather than total transactions. The second is a minimum annual license fee tied to ID Verification/Proofing units. Together they let you size the platform to your concurrent workflow needs while committing to a baseline yearly identity verification volume. Pricing scales as you raise the concurrent Process Instance limit or your verification usage commitment. Both dimensions apply under the contract term you select.
Top-of-mind questions for buyers
A Process Instance is one identity workflow running through the platform's orchestration layer, such as an onboarding or verification journey. The dimension caps how many can run concurrently per tenant, not the total processed over time. A completed instance frees capacity for a new one.
The Process Instance dimension caps concurrent in-progress workflows per tenant. Once you reach the limit, new workflows must wait for an active one to finish. To raise the ceiling, you increase your committed Process Instance quantity, which raises the associated cost.
The two dimensions bill independently and both apply under your contract. The Process Instance limit sizes concurrent workflow capacity. The ID Verification/Proofing dimension sets a minimum annual license fee tied to verification volume. Your verification usage commitment typically drives the larger recurring cost for high-onboarding operations.
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Customer reviews
Banking
Top-Notch Products and a Great Team to Work With
Reviewed on Jul 28, 2026
Review provided by G2
What do you like best about the product?
Great team to work with, and their products are top-notch.
What do you dislike about the product?
Nothing comes to mind. We've had good experiences with them.
What problems is the product solving and how is that benefiting you?
Voice biometrics for our members is a valuable, time-saving tool for authenticating them on the phone.
Banking
Daon Delivers Full Identity Continuity with Flexible No-Code Workflows
Reviewed on Jul 28, 2026
Review provided by G2
What do you like best about the product?
Daon provides a full identity continuity picture which is critical for maintaining security posture. The no code workflow design for bespoke use cases and flexibility with 3rd party applications, UX configurability, and the backend data and analytics are all excellent.
What do you dislike about the product?
Nothing really comes to mind. We've been happy with performance and service level as it pertains to the Daon tech within our flow.
What problems is the product solving and how is that benefiting you?
As a core part of our business and unique value proposition is identity proofing and authenticating counterparties or payees. Daon serves as a critical part of that journey, particularly around biometric and DocV. We needed a reliable and consistent technology partner to fulfil those pieces, and Daon has been just that.