Overview

Product video
WaitTimes Sports and Entertainment Gates solution delivers real time crowd intelligence using AI and computer vision. Designed for seamless deployment with up to 15 existing cameras, this solution empowers venues to monitor crowd density, flow, and queue lengths at gates, providing actionable insights to reduce wait times, optimize staff allocation, and elevate the guest experience. By analyzing crowd behavior in real time, operators can make faster, more informed decisions that improve safety and operational efficiency.
Unlike always on, on-premise systems, WaitTime is cloud optimized for AWS and can be activated only during live events. This allows for greater flexibility and cost control, making it ideal for venues that require high performance without continuous resource usage. The system integrates easily into existing infrastructure, reducing setup time and eliminating the need for new hardware.
With advanced crowd analytics, AI powered queue management, and real time data visualization, this solution helps sports and entertainment venues deliver smoother, safer, and more enjoyable fan experiences.
Highlights
- Real time crowd analytics and queue management using AI and computer vision to monitor gate activity and improve operational decision
- Cloud optimized on AWS for scalable, cost effective performance. Activate only during live events instead of running 24/7 on premise systems.
- Enhances fan experience by reducing wait times at entry points through real time data and intelligent gate flow optimization.
Details
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Features and programs
Financing for AWS Marketplace purchases
Pricing
Dimension | Description | Cost/12 months |
---|---|---|
WaitTimeGateAWS | AWS Marketplace Gate Lead | $35,000.00 |
Vendor refund policy
WaitTime does not support refunds.
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
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Support
Vendor support
Support Contact: Email: support@thewaittimes.comÂ
Support Level: WaitTime provides virtual support for all AWS Marketplace customers. Support includes assistance with software setup, camera integration guidance, and issue resolution related to the WaitTime platform. Ongoing software management and updates are included, limited to features and functionality within the WaitTime system. Additional support options and service levels are available upon request.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.