Listing Thumbnail

    Jeen Talk - Omni-Channel AI Service Center

     Info
    Sold by: Jeen.ai 
    Deployed on AWS
    AWS Free Tier
    Jeen Talk is an omni-channel AI communication layer for managing customer interactions across chat, WhatsApp, email, voice, and phone calls using AI agents - delivering 24/7 availability, reducing team workload, and improving SLA performance.

    Overview

    Open image

    Jeen Talk enables organizations to operate AI-powered customer conversations across all communication channels - chat, WhatsApp, email, voice, and phone calls - while connecting interactions directly to AI agents, workflows, and enterprise systems. Jeen Talk seamlessly turns conversations into actions by triggering workflows, opening tickets, updating CRM systems, escalating issues, and generating follow-up tasks in real time. Built-in automatic transcription and conversation analysis extract intent, sentiment, satisfaction metrics, and regulatory insights from every interaction - without manual effort. With real-time AI voice agents and digital AI agents, organizations can provide 24/7 customer availability, handle peak volumes, and significantly reduce the load on support and service teams. AI agents assist or fully handle conversations, automate routine interactions, and ensure faster response and resolution times, improving overall SLA performance. The platform supports high-accuracy, multilingual transcription and analysis, operates at enterprise scale, and integrates with existing CRM, IVR, ticketing, and operational systems. Deployment is flexible across cloud, on-prem, or hybrid environments, meeting security, compliance, and data residency requirements.

    Highlights

    • Real-time AI voice agents Handle and assist live phone conversations with AI, with automatic transcription and analysis to extract intent, sentiment, satisfaction, and regulatory insights.
    • 24/7 customer availability Always-on AI agents improve response times and SLA performance across all interactions.
    • Omni-channel communication Your AI agents across Chat, WhatsApp, email, voice, and phone calls in one platform.

    Details

    Sold by

    Delivery method

    Delivery option
    64-bit (x86) Amazon Machine Image (AMI)

    Latest version

    Operating system
    Ubuntu 22.04

    Deployed on AWS
    New

    Introducing multi-product solutions

    You can now purchase comprehensive solutions tailored to use cases and industries.

    Multi-product solutions

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Jeen Talk - Omni-Channel AI Service Center

     Info
    Pricing is based on actual usage, with charges varying according to how much you consume. Subscriptions have no end date and may be canceled any time. Alternatively, you can pay upfront for a contract, which typically covers your anticipated usage for the contract duration. Any usage beyond contract will incur additional usage-based costs.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.
    If you are an AWS Free Tier customer with a free plan, you are eligible to subscribe to this offer. You can use free credits to cover the cost of eligible AWS infrastructure. See AWS Free Tier  for more details. If you created an AWS account before July 15th, 2025, and qualify for the Legacy AWS Free Tier, Amazon EC2 charges for Micro instances are free for up to 750 hours per month. See Legacy AWS Free Tier  for more details.

    Usage costs (1)

     Info
    Dimension
    Cost/hour
    t3.micro
    Recommended
    $22.83

    AI Insights

     Info

    Dimensions summary

    You pay for this product based on usage, billed hourly through a single dimension. The t3.micro rate applies to each hour the software runs on that AWS EC2 instance size. There are no tiers or separate add-ons to choose between. Your cost scales directly with how many hours you keep the instance running. If you run it longer or across more instances, you accumulate more billed hours. This model lets you match spending to actual runtime rather than committing to a fixed upfront amount.

    Top-of-mind questions for buyers

    The t3.micro is a small AWS EC2 instance type with modest CPU and memory. You are billed for each hour this instance runs. It suits light testing or trial workloads rather than heavy production traffic. Larger workloads would need a bigger instance size, which is not offered under this listing.
    Software charges accrue per hour the instance runs. If you fully stop the instance, the hourly software fee stops. A stopped instance may still incur underlying AWS storage fees for attached volumes, but the software meter counts running time only.
    The hourly rate covers running the software on the t3.micro instance. Jeen Talk provides voice and chat AI agents, transcription, live agent assist, and real-time translation. Connecting your own telephony, AI models, or business systems happens through integrations you configure. Contact the vendor to confirm which capabilities run within this instance size.
    jeen.ai
    Helpful?

    Vendor refund policy

    Non refundable

    How can we make this page better?

    Tell us how we can improve this page, or report an issue with this product.
    Tell us how we can improve this page, or report an issue with this product.

    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

     Info

    Delivery details

    64-bit (x86) Amazon Machine Image (AMI)

    Amazon Machine Image (AMI)

    An AMI is a virtual image that provides the information required to launch an instance. Amazon EC2 (Elastic Compute Cloud) instances are virtual servers on which you can run your applications and workloads, offering varying combinations of CPU, memory, storage, and networking resources. You can launch as many instances from as many different AMIs as you need.

    Version release notes

    Release

    Resources

    Vendor resources

    Support

    Vendor support

    Please contact us at support@jeen.ai 

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Similar products

    Customer reviews

    Ratings and reviews

     Info
    0 ratings
    5 star
    4 star
    3 star
    2 star
    1 star
    0%
    0%
    0%
    0%
    0%
    0 reviews
    No customer reviews yet
    Be the first to review this product . We've partnered with PeerSpot to gather customer feedback. You can share your experience by writing or recording a review, or scheduling a call with a PeerSpot analyst.