ProClaim 360 – P&C Insurance Claims Adjudicator Accelerator

Insurance professionals, including surveyors and claims adjudicators, encounter the daunting task of producing reports that significantly impact around 25% of their business unit's revenue. They heavily rely on manual analysis of various documents and images. With the anticipated doubling of these processes by 2025/26, the need for increased staffing poses a potential threat to revenue, margins, and customer satisfaction.

In response to these challenges, ProClaim 360 with the help of Generative AI automates and expedites the report generation process. By correlating information across documents and images, ProClaim 360 facilitates 50% faster cross-referencing, resulting in up to 20% time savings previously spent on manual analysis and a 20% reduction in full-time equivalent (FTE) costs. The platform's Smart Report Builder extracts key entities, organizes them in a structured format, and produces customized reports while redacting PII information, streamlining the process for greater efficiency and accuracy.

The the AWS services which were used are S3, Lambda, Amazon Bedrock, RDS, DynamoDB, SageMaker, AWS Kendra and Apprunner