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    Cloud Managed Services: Zero-Alert and Self-Healing

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    Eficens Cloud Managed Services (CMS) embodies a vision where innovation and business growth take center stage for our customers, while we seamlessly manage the complexities of a secure, scalable, and resilient cloud environment. Central to our mission is enabling customers to reinvest savings achieved through operational efficiency back into innovation - "reinventing your customer experiences."

    Overview

    Our aim is to create a zero-alert, self-healing environment.

    As a team of core technologists and former hyperscaler employees, including AWS, we have worked with hundreds of customers to develop cloud operations practices to consistently achieve ~95% automation.

    This approach offers dual benefits: firstly, it allows our customers to reclaim valuable time for employee well-being and high-impact/value activities, and secondly, the operational savings and cost-efficient architectures we implement can be reinvested into business innovation, fostering new and enhanced customer experiences.

    Our Approach:

    1. Combatting Alert Fatigue: In the complex landscape of cloud infrastructure management, alert fatigue is a significant challenge. It can lead to oversight of critical, security-sensitive alerts, endangering brand reputation and leading to financial loss.
    2. Hyper-Automation Philosophy: Achieving a near zero-alert, self-healing environment necessitates a deep commitment to hyper-automation. Upon integrating your environment into our management framework, our team meticulously reviews all alerts to identify automation opportunities through our managed services framework and to develop bespoke automations tailored to your specific needs.

    We are commited to reducing managed services fees year over year as a testament to the operational excellence we deliver serves as both a promise and a reflection of the tangible value we bring to every partnership.

    Highlights

    • Innovative Reinvestment: Savings from operational efficiencies are reinvested into customer-centric innovations, enhancing your competitive edge.
    • Automated Efficiency: Our 95% automated operations create a zero-alert, self-healing environment that minimizes alert fatigue and maximizes security.
    • Hyper Automation: Through meticulous automation, we achieve operational excellence, reducing our managed services fees over time.

    Details

    Delivery method

    Deployed on AWS

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    Custom pricing options

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