GGWP is an AI-powered moderation platform that keeps your community engaged and safe by automatically detecting and responding to toxic and disruptive behaviors in real-time.
Our platform streamlines and supercharges your team's moderation by proactively identifying and responding to issues in text chat, voice, usernames, and user reports. Increase retention and keep users engaged by uncovering and taking action on the toxic and disruptive behaviors that drive the most user churn.
Highlights
Proactive AI models detect and respond to disruptive behaviors in real-time. We use machine learning and smart behavioral models to identify, prioritize, and help triage toxic incidents. Our context-driven analysis goes beyond keyword filtering for a more nuanced approach that factors in conversational context, player history, and the norms of your community when flagging incidents. Ensure international coverage with support for 18 languages and counting.
Supercharge your moderation team. Customizable automatic moderation takes appropriate action on the majority of disruptive incidents, so your team can focus on the cases that most urgently need human attention. Automated moderation also ensures your players receive timely responses when it matters the most.
Keep your community safe by detecting potentially harmful behavior before it escalates. Identify child groomers on your platform before they pose a serious threat, even when they're trying to fly under the radar. We'll flag users for review who may be at risk of harming themselves or others so your team can take action.
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
You buy this platform as a contract with five separate moderation dimensions, each billed by units. You can purchase Chat/Text, Player Reports, Voice, and Username moderation independently, plus an Image dimension for extra image usage. Each dimension targets a distinct content type, so you scale each one to match your community's activity. Because pricing is unit-based, your cost grows with the volume you moderate in each category. You select only the dimensions you need, and you can combine several to cover multiple content types across your game.
Top-of-mind questions for buyers
What counts as one unit for Chat/Text moderation billing?
A unit reflects the volume of chat or text messages processed for moderation. The platform reviews conversation context, user history, and reports rather than simple keyword filtering. Your unit consumption grows with the amount of chat or text traffic you send through the system for review.
How does the Player Reports dimension differ from the Chat/Text dimension in what it meters?
Player Reports meters the volume of user-submitted reports the platform triages and reviews. Chat/Text meters the message traffic scanned automatically. Reports use auto-moderation to sort and surface submissions by credibility, while Chat/Text scans live conversation. Each dimension bills independently by its own volume.
If I run all five dimensions, how do the charges combine on my bill?
Each dimension bills independently by its own unit volume. Chat/Text, Player Reports, Voice, Username, and Image charges add together on the same invoice. The dimension driving your largest cost depends on your community's activity — high chat traffic favors Chat/Text, heavy reporting favors Player Reports.
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Vendor refund policy
All fees are non-cancellable and non-refundable except as required by law. GGWP may suspend or terminate the Services, in addition to other rights and remedies, if fees are past due. The products selected by you in this ordering documentation are deemed accepted upon the provisioning of the applicable products by GGWP for your use.
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For any assistance or inquiries, please reach out to our dedicated support team at support@ggwp.com. We're here to help with all your questions and provide the support you need!
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