iX Hello

iX Hello

Out-of-the box and no-code, iX Hello can be deployed across an enterprise within minutes to enable the creation of AI virtual assistants for any imaginable customer-facing use case. iX Hello enhances productivity and drives meaningful engagement with customers across multiple experience channels. iX Hello securely integrates with a variety of data sources and enterprise tools to cost-effectively streamline operations and quality of work within an on-brand, secure environment. Key Call Outs: Clients can: • Deploy enterprise-scale customer-facing virtual assistants that integrate into almost any SaaS platform, data stores or Rest APIs. • Leverage AI that knows and visually feels like their brand, understands brand-specific voice & vocabulary, and how to work effectively with them to produce accurate translations and market-ready content.
• Use iX Hello as an orchestrator across multiple AI-based knowledge sources to pull in the right information from across partner or vendor systems, internal knowledge sources and more, rapidly increasing productivity. • Benefit from iX Hello’s unique LLM Gateway to connect to various commercial and open-source Large Language Models (LLMs) in a secure, controlled environment while ensuring data security, privacy and compliance.
• Accelerate the building and deployment of NLP-based conversational AI assistants leveraging proprietary customer or organizational data. • Deploy iX Hello quickly and easily to gain immediate benefits and start creating secure AI experiences with enterprise-grade security and trust while ensuring your enterprise information remains private. • Build complex AI workflows and integrated, multichannel experiences while working with our Catalyst teams with deep expertise in AI deployments, Data & Analytics solutions and extensive experience in increasing your chances of success through quality delivery.

Unique Differences Speed to market: ix Hello enables rapid innovation and rollout to market through its no-code design experiences, pre-built enterprise data connections and catalog of assistants that helps users create complex experiences quickly. Why this unique difference is valuable: In the fast-paced era of AI, customers want to experiment with new technology quickly and if successful, quickly move to realizing value. iX Hello enables customers to move at the speed of AI. Security & Trust: iX Hello enables customers to roll-out AI virtual assistants with confidence on a trusted solution while adhering to the customer’s enterprise security and privacy standards. Why this unique difference is valuable: Enterprise security and trust is a key decision driver in the selection and acquisition of Enterprise AI technology. GenAI model flexibility & Private Model Support – iX Hello offers users the flexibility and freedom to leverage both commercial and open-source LLMs in their AI Assistant development. Why this unique difference is valuable: Enterprises are exploring different rollout models for AI; iX Hello provides solutions and options in deployment models to ensure teams can deploy GenAI in architectures that meet their enterprise requirements. AWS Services: • Amazon Connect • Amazon DynamoDB • Amazon Kendra • Amazon Lambda • Amazon Aurora • Amazon S3 • Login with Amazon • Amazon Event Bridge • Amazon Lex