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    DevOps Managed Service

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    Sold by: WALT Labs 
    WALTLabs.io offers premium 24x7 DevOps support, with packages catered to businesses of all sizes. Our engineers are extensions of your existing teams and our Managed Services are designed to help you grow your business, leaving WALT Labs to monitor and maintain your infrastructure operations.

    Overview

    WALT Labs Cloud Support can assist with your cloud environment, monitoring and maintaining your infrastructure as you focus on growing your business. Our engineers are experts in building and running AWS environments.

    Package Contents

    Every one of our service offerings contain the following features:

    • Bucket of hours assigned to your environment monthly that engineers can perform support, incident management, deployments or continuous progress to redevelop existing environments following best practices.
    • Full onshore support teams located in either one of our three offices: North America, United Kingdom, Bulgaria
    • Access to expert individuals and a dedicated Technical Account Manager

    Key Core Competencies

    • Building and Maintaining Containerized Infrastructure
    • Supporting Monolithic Architectures
    • DevOps Workflows using Infrastructure as Code (Terraform) and CI/CD Tooling (Jenkins/Codefresh/CircleCI)

    Here to help grow your business

    Dealing with downtime distracts you from business growth and can sometimes result in clients leaving. We are here to be your preventative measure to help where you need it most.

    Quickest path to resolution

    Benefit from a 15 minute first response SLA and a maximum solution found within 30-60 minutes (on avg). We do not operate a tiered support, you get put through straight to the person who can fix your problem.

    Truly Managed Cloud

    Your infrastructure never sleeps so rely on our experts to have a watchful eye on your operations, to ensure that they stay online even when your teams are not.

    Contact WALT Labs (Formally Root Level Technology) today for a no-fee quote with zero obligation to proceed with the work.

    Highlights

    • Quickest path to your solution with 15 minute SLAs
    • An extension of your existing teams, working with our 100% onshore engineers

    Details

    Delivery method

    Deployed on AWS

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    Pricing

    Custom pricing options

    Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.

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    Content disclaimer

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    Support

    Vendor support

    WALT Labs is able to almost any query or support issue that you might be going through. Whatever the day or time, please reach out to the contact methods below if you wish to talk to an expert or address an issue you are currently facing. Email: cloud@waltlabs.io  Website:

    Software associated with this service