Overview
Pipecat Cloud stands out in enterprise voice AI as the first managed service for Pipecat - the most widely used orchestration framework designed for building realtime voice and multimodal AI applications.
Build your agent code and "docker push" to Pipecat Cloud - we handle the rest.
Why Choose Pipecat Cloud? Insights from Developers
1. Build With the Best, and Go Live
Pipecat Cloud harnesses the flexibility of Pipecat, the premier realtime orchestration framework, which gives developers everything they need to build enterprise voice agents.
- Flexibility with Pipecat open source architecture, so you can build what you envision, without the constraints of more rigid tools
- Best practices, from using any LLM to creating agents that sound great in conversation
- Managed service hosting with Pipecat Cloud, to avoid known pitfalls, and scale with success on secure, compliant infrastructure
- Build with Open Source, so you can take your code with you
2. Strategic Use of LLMs
- Build with any model, to create the experiences you need, including your own custom models
- 60+ LLM and service integrations, to easily access leading open and commercial models
- Get support for how you build, from cascading pipelines to the latest speech-to-speech models
- Seamlessly swap out and test models, so you keep up with the latest developments with zero implementation headache
3. The Best in Voice AI Conversations Today
Voice agents have to sound great and talk naturally, for user engagement and business success. Pipeat Cloud supports:
- Fast response times, for natural conversations
- Success in noisy, real-world environments, with free Krisp minutes
- Smoothly handle how humans talk (interruption handling, barge-in)
- The latest in turn-taking, with a bundled native audio turn detection model (that's also fully open source)
4. Robust Telephony Support
Support key business and CX operations with the telephony options you need
- Full spectrum of telephony use cases (PSTN Dial-in, Dial-out, SIP Dial-in Dial Out)
- Multivendor telephony support
- Native Twilio support - no need to bridge through SIP, saving you hops
- SIP support so you can build complex workflows like warm transfers, multi-user calls, and more
5. Custom Business Logic
- Function calling and built-in tools, so you seamlessly integrate with legacy databases, knowledge base APIs,
- Bring your own RAG - don't be limited by predefined RAG with other tools
6. Necessary Infrastructure and Platform Support
Voice agents need to connect as your tech stack and use case requires. Pipecat Cloud delivers:
- Cross-platform libraries to support your use cases like web and native mobile, allowing for a holistic approach.
- Support for the network implementations that cater to your operational requirements (HTTP, WebSockets, WebRTC)
- Built-in free voice WebRTC - deliver quality at scale on the world's best infrastructure (75 POPs, 13ms first hop latency)
7. Seamlessly Deploy to Enterprise Infrastructure
Pipecat Cloud takes care of k8s, scaling, observability, and all the rest, so you can focus on mission-critical product and AI engineering.
- SOC2 / HIPAA / GDPR
- Fast start times minimize cold starts, with optimal TTFB, so your agents spin up on demand
- Auto-scaling - scale up to meet demand, scale down to save costs
- Real-time workloads - long-lived connections support, plus resourced to stateful, persistent connections, to support voice AI use cases
- Global deployments - meet data compliance regulations and minimize latency
- Built-in WebRTC, for quality at scale
8. Avoid Vendor Lock-In
In a rapidly changing landscape, flexibility is critical. Pipeat Cloud is built on Pipecat, 100% open source
- Pipecat is fully vendor-neutral. Your agent code is not tightly coupled to any vendor
- Retain ownership of your code, empowering you to switch platforms if necessary
- Stay agile in a fast-evolving AI market, avoiding the constraints of any single vendor approach
8. Priced to Scale
Pipeat Cloud lets you scale without breaking the bank:
- Avoid the prohibitive costs of higher-end tools
- Get free voice WebRTC transport, free Krisp minutes, free Smart Turn Model.
Highlights
- Pipecat Cloud is built by Daily, the engineering team behind Pipecat, the 100% open source and vendor neutral orchestration framework for realtime voice and multimodal AI. Pipecat is maintained by Daily with the support of the global Pipecat community.
- Daily brings over a decade of experience in global infrastructure and realtime voice and video capabilities.
- Run your voice agents on Pipecat Cloud's enterprise-grade infrastructure with automatic scaling, containerized deployment, and built-in observability.
Details
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Pricing
Dimension | Description | Cost/month |
---|---|---|
Enterprise | Enterprise Support Contract | $5,000.00 |
Healthcare Enterprise | Enterprise Support Contract with HIPAA | $5,500.00 |
The following dimensions are not included in the contract terms, which will be charged based on your usage.
Dimension | Description | Cost/unit |
---|---|---|
agent_minutes | Agent Runtime | $0.01 |
min_instances | Reserved capacity | $0.0005 |
sip_minutes | SIP minutes | $0.004 |
Vendor refund policy
All fees are non-refundable and non-cancellable except as required by law.
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