TD SYNNEX Public Sector Managed Services for AWS Customers

Premier Technical Services for TD SYNNEX Public Sector’s AWS Customers Cloud computing can be a challenging technology to envision and the same solution doesn’t work for every agency. TD SYNNEX Public Sector understands the challenges involved with implementing a cloud solution and our team of experienced engineers have the knowledge and expertise needed to architect and deliver a cloud environment that fits your unique needs. TD SYNNEX Public Sector engineers provide the following monitoring services in support of our customers’ cloud platforms: Platform/Instance Monitoring Monitoring AWS Platform Monitoring Instances Thresholds/Alerting Monthly Availability Report CloudWatch Spend Alarms

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Overview

Built on the Amazon Web Services (AWS) proven framework, TD SYNNEX Public Sector’s cloud platform offerings allow you to rapidly procure IT services, scale up or down as needed, and release when finished resulting in the perfect mix of cost savings, improved service deliverability, and increased productivity for your agency. TD SYNNEX Public Sector’s Managed Services supports the entire life cycle of services for the AWS platform. From design and implementation to management and support, we offer a unique “Train-Mentor-Deliver” approach that guarantees rapid customer adoption and maximum self-efficiency. TD SYNNEX Public Sector also provides our customers with ongoing managed services including support, monitoring and maintenance to ensure continuity and consistency within your cloud environment.

As part of TD SYNNEX Public Sector’s end-to-end Managed Services, our engineers provide the following:

All features from the Monitor tier Technical Account Manager OS Performance and Reporting Monthly OS Patching OS Security Patching (as needed) AMI Creation & Management System Snapshots CloudTrails Configuration System Log Management CloudWatch Log Aggregation Weekly Change Advisory Board Participation IAM Policy Management Monthly Best Practices Review Change Logging

This higher end, customized offering allows customers to take advantage of TD SYNNEX Public Sector’s engineering skill set beyond the AWS infrastructure layer. This specific offering is tailored to each customers need, but can include such features as:

All features from the Monitor and Manage tiers Intrusion Detection Service (IDS) Security Log Monitoring Web Application Firewall (WAF) Anti-Virus / Malware protection Ticket System Integration Database/NoSQL Services Support (basic management/support) Application Support (basic management/support) Authority to Operate (ATO) Support Services Compliance Services

For More Information: Visit Engineering and Support page: DLT.com/managed-servicesVisit TD SYNNEX Public Sector website: <www.tdsynnex.com/na/us/td-synnex-public-sector/ > For questions, Contact us: managed-services@dlt.com or 888-472-4358

Highlights

For more than 20 years, DLT Solutions, now TD SYNNEX Public Sector, has been dedicated to solving public sector IT challenges. Guided by our relentless focus, we have grown to be one of the nation’s top providers of world-class IT solutions. By leveraging our strategic partnerships with top IT companies, we develop best-fit solutions for our customers.
Our sales, integration, and support experts have the certifications and experience in helping customers at any level of any agency. We have both deep subject matter expertise and in-depth knowledge of government mandated requirements and initiatives in areas such as a cloud computing, cybersecurity, and consolidation. As the government and IT landscape evolves, DLT Solutions will continue to adapt and provide emerging technology solutions to our customers.

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