Sold by: Intelligent Visibility
A no-cost virtual workshop for teams exploring Amazon Connect. Learn what’s possible, what’s required, and how to align cloud contact center strategy with AWS-native tools and outcomes.
Overview
Amazon Connect Briefing
This free 90-minute virtual session is designed to help IT and customer experience leaders evaluate Amazon Connect as a modern cloud contact center solution.
Our solution architects will walk your team through architecture best practices, voice/chat use cases, AI-enhanced IVR and agent experiece, and integration options with existing systems like CRMs, ITSM tools, and on-prem infrastructure.
Whether you’re new to AWS or already exploring Connect, this workshop will clarify readiness requirements, discuss operational ownership models, and provide clear next steps. Led by Intelligent Visibility’s engineering team, the workshop is tailored to your environment and CX goals.
Highlights
- Personalized discovery and cloud contact center strategy session
- Covers Connect, Lex, Contact Lens, Bedrock, and integrations
- Includes readiness checklist, integration landscape, and use case ideation
Details
Sold by
Delivery method
Deployed on AWS
Unlock automation with AI agent solutions
Fast-track AI initiatives with agents, tools, and solutions from AWS Partners.
Pricing
Custom pricing options
Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.
Legal
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Support
Vendor support
Intelligent Visibility 223 S West Street Suite 900 Raleigh, NC 27601
(866) 840-5456