Overview
Our professional service specialists specialize in providing comprehensive Database Administration (DBA) solutions for MongoDB environments. Leveraging extensive expertise in MongoDB's architecture and best practices, we offer tailored support to optimize database performance, ensure high availability, and implement robust security measures. Our services include database design and schema optimization, performance tuning, data migration, and backup solutions, all aimed at enhancing the efficiency and reliability of your MongoDB deployments. By partnering with us, businesses can achieve seamless database operations and focus on their core objectives, confident in the knowledge that their MongoDB infrastructure is managed with precision and expertise.
Highlights
- Slow overall database or specific query latency - pinpoint and resolve
- Data-model review for any stage in the system's life cycle
- Plan and deploy a highly available solution including proper observability for system's health and usage tracking
Details
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Pricing
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Support
Vendor support
On top of our consulting and hands-on services, we offer a 24x7 support center (support@brillix.com ). Customers can enjoy different level of SLA's:
- Platinum - Starting solving the problem only 2 hours after ticket was opened
- Gold - Starting solving the problem only 4 hours after ticket was opened
- Silver - Starting solving the problem in the next business day after ticket was opened
The support center handles two serverities (per contract):
- Severity 1 - Outage - Database is inaccessible or application is recieveing timeouts
- Severity 2 - Degraded performance - Database (entirly or specific query/queries) is responding highly slower than normal