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    Amazon Chime SDK Implementation

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    Sold by: TTEC Digital (formerly VoiceFoundry) 
    Amazon Chime SDK is a set of real-time communications components that you can use to quickly add messaging, audio, video, and screen-sharing capabilities to existing web or mobile applications. The experienced team at TTEC Digital helps you capitalize on these capabilities with a quick implementation process that’s tailored to your business and your goals.

    Overview

    TTEC Digital’s Amazon Chime Software Development Kit (SDK) Implementation opens doors to industry-leading artificial intelligence (AI) and machine learning (ML) capabilities from AWS without requiring a full platform shift.

    All of the Benefits, None of the Implementation Hassle

    • AI and ML Capabilities

      • Enhance fidelity and better understand the sentiment of your contact center communications with new AI and ML capabilities.

    • Guided Implementation

      • With our award-winning AWS partnership, TTEC Digital ensures seamless implementation, without the headaches or hurdles of DIY.

    • Customizable Solutions

      • We guarantee your communication solution fits your unique needs while adhering to AWS best practices.

    • Experienced Support

      • As an Amazon Chime SDK launch partner, we have deep experience successfully integrating the Chime SDK with legacy systems.

    Highlights

    • Artificial Intelligence: Record and transcribe conversations in your contact center for meaningful customer insights at scale.
    • Automation: Save employee time by automating high-volume, low-value customer interactions with tools like Amazon Lex.
    • Wide Compatibility: Use with both Amazon Connect and legacy contact center technology.

    Details

    Sold by
    TTEC Digital (formerly VoiceFoundry) 
    Categories
    Contact Center 
    Implementation 
    ML Solutions 
    Delivery method
    Deployed on AWS

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